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Reviews, get directions and contact details for Enterprise Rent-A-Car

Enterprise Rent-A-Car

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Enjoy fast and easy car rental bookings from Enterprise Rent-A-Car at one of our 6000 branches, in cities, airports and neighborhood near you.

Address: 1800 W Pinhook Rd, Lafayette, LA 70508, USA
Phone: (337) 237-2864
State: Louisiana
City: Lafayette
Zip Code: 70508


Opening Hours

Monday: 7:30 AM – 6:00 PM
Tuesday: 7:30 AM – 6:00 PM
Wednesday: 7:30 AM – 6:00 PM
Thursday: 7:30 AM – 6:00 PM
Friday: 7:30 AM – 6:00 PM
Saturday: 9:00 AM – 2:00 PM
Sunday: 12:00 – 3:00 PM

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Reviews
We were in an accident and needed a rental. I was told that a car would not be available until 5:30.. 30 MINUTES BEFORE THEY CLOSED. They told my husband he could pick up the car. When he gets there, he is told I have to be there. We now cannot rent a car until tomorrow morning. Very unprofessional.
7 years ago (05-02-2018)
Very nice but if you don't have a major credit card you have to bring two forms to verify your address. One can be your insurance and one can be a current utility bill in your name and matching address to your driver's license. It can not be past due either. Payment history has to reflect that you pay on time. It can also be two utility bills, like an electric and a water. They have to be in the renters name and match address on driver's license as well. You must have these documents for all driver's that will be driving the vehicle, unless the added driver is your spouse then they are covered automatically. There is a $250.00 deposit ( in addition to the car rental amount ) out of your bank via your debit card, and returned about a day after you return car in good condition and on time. Don't go at the last minute because there is usually a little line of people returning and renting plus you have to do the paperwork, which includes giving 3 references with phone numbers, and they call your insurance company right then and verify your coverage. You return the car with the same amount of gas it had when you picked it up, or they put and charge out of that deposit, and the gas is more expensive than what you pay at the gas station. Like maybe a dollar or so more per gallon, not real sure on that part, definitely double check on that. I always return it where it was or a little more to avoid any other charges. Always check your receipt before you leave, once I was being charged for two days and only used one, and inspect and take pictures if damages before you leave in the vehicle, once they tried to say a crack in the windshield happened while in my possession and luckily I had pictures from before leaving the lot. Pretty nice cars too, all under 30,000 miles, and they gave me a free upgrade of a Dodge Charger once and that was a fun trip in a bad ass car! Have fun and drive safe.
8 years ago (23-08-2017)
Our car was wrecked, we had a rental through insurance on reservation. Upon arriving, I was not allowed to take the rental because the claim was under my wife's name. That left us a day without a vehicle. My wife returns the next morning to pick up the vehicle, we were supposed to be receiving an intermediate sedan, they gave my wife a Mini-van. They have her return the minivan to receive a car, they give her an SUV. The management is incompetent, and unable to commit to an agreement, or work with people in crisis. Not willing to do business with establishment again.
7 years ago (06-02-2018)
experience was excellent . ordered car online was ready to pick up when we arrived. enterprise called mid way thru our trip to check on car and see if we needed anything. will be using them again!
7 years ago (01-01-2018)
No issues with rental. It would be great if there were not some employees walking around outside with bottoms that are hanging off of their rear ends. I do not care to see someone’s choice of undergarments!
8 years ago (16-11-2017)
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