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Fairfield Inn & Suites by Marriott Worcester Auburn

  1. Massachusetts
  2. Worcester Lodging

Reviews, get directions and contact details for Fairfield Inn & Suites by Marriott Worcester Auburn

Fairfield Inn & Suites by Marriott Worcester Auburn

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Over 700 locations across the US, Canada and Mexico offer everything you need for a comfortable and productive stay at a great value. Modern rooms and suites, ample workspaces, and friendly and responsive staff. LET'S GET IT DONE®.

Address: 718 Southbridge St, Auburn, MA 01501, USA
Phone: (508) 832-9500
State: Massachusetts
Zip Code: 01501


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Reviews
Clean and Orderly, Service is exceptional! Desk Staff is great! Paul was EXCEPTIONALLY HELPFUL! Room was very clean and room service had room looking like we had never been there the previous night, save for our suitcases. Power had gone out in the AM and the staff brought out small lanterns so we could eat our breakfast. A+++
8 years ago (19-10-2017)
We've been here a couple of times and really enjoyed the other stays. However, this time I was very unhappy with the cleanliness of the suite (especially for the amount of $ I paid) hair in the tub, picture in bathroom filthy, very dusty-everywhere. (I have pictures that I took but not able to post pics on reviews I guess). We came here this time for my daughter's 9th birthday and had 3 of her friends stay over. She chose here specifically for the Jacuzzi mostly, and then for the pool. The Jacuzzi was a cool temp which was very disappointing as us adults opted not to go in because the heater wasn't working. There were no pool towels stocked so we had to keep asking for them. The worst part of all was when it was time to finally (and hopefully) get a good night sleep, the "mattress" on the pull out couch was all springs there was no padding left whatsoever. I went to the desk to see if there was an empty room that we could switch the mattresses, she said she would check then call the room. It was now 11:30pm (1.5hrs after talking with her) so I called down and they said hotel was fully booked so sent me up 2 blankets as padding. Even the kid that delivered the blankets couldn't believe how bad it felt. Overall the front desk was friendly and kind but didn't really care too much about the 3 issues I had. The pillows and other mattresses were very comfortable. The breakfast was good too.
8 years ago (19-09-2017)
Great place. The customer Service is excellent. The staff always friendly and looking for ways to meet your needs.
8 years ago (14-10-2017)
I was an overnight guest and I stayed in a 1 bedroom suite, which included a king size bed and a whirlpool tub. The employees at the front desk were courteous and helpful with any questions I had. The only problem was with the whirlpool in our room, the jets weren't working. Other than that, our stay was great. Free hot breakfast in the morning!
8 years ago (04-06-2017)
AC barely works as the room is warm and feels very moist and humid all the time. Breakfast is not great. And as many other reviews said we also had the fire alarm go off at 7am on a Sunday morning with three fire trucks and the whole hotel evacuated in the parking lot. The bed is comfortable though.
8 years ago (06-08-2017)
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