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Reviews, get directions and contact details for Firehouse Subs

Firehouse Subs
Address: 2331 Western Way Ste A , Winter Garden 34787, FL, US
State: FL
City: Winter Garden
Zip Code: 34787



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Reviews
This is a newer location and it was our first visit here. We were up by Disney dropping someone off, and placed our order on the app to pick up on the way home so we would have lunch. Placing the order was very easy and we were able to customize easily as well. I set the time for about 11:00 which is when it showed they opened. I didn't actually show up till about 8 minutes after and when I walked inside I found my order easily in the to-go order section they have. Our order was in the bag with my name on it and everything looked correct and I had it back out. They did seem to have a steady stream of people coming in but there was only one couple placing an order when we arrived. I realized they are a new location but this was the first time that I have entered a firehouse subs and not been greeted by anyone. Due to the setup of this one only the person working the register was visible to me when I entered and left the store. There were obviously people further back preparing the orders but none of them were within view. We at home and our order was prepared correctly and tasted delicious so we were completely satisfied. I do hope that they work on getting them to greet people as it does make you feel more welcome when you walk in the door. Parking: Parking is adequate and easily accessible Wheelchair accessibility: There are wheelchair spaces but someone still has to open the door for you
At first the sandwiches was made very light with everything barely had any meat I walked back in asked if they were cutting back on meat. At this point a gentleman I’m assuming was the manager over heard me and remade it. I always give 2nd chance’s so thank you it came out amazing! 9/10 Thank You!
Good food fast service for freshly made sandwiches.Food: 4/5
Great customer service. My family and I came from out of town and had gotten out of Disney. We were super tired and super hungry and we went in just about 5 min before closing. Staff did not hesitate to continue their service and were very, very polite despite the fact that they were almost ready for closing. We were very grateful and pleased with the service! Place was also really clean and entire staff was super nice!! Thank you so much guys!!!!!!
Decent place. Very small interior. Service was ok. They did not call out orders when they were ready. Everyone had to figure out what was on the shelf/platform. Wasn't happy others were touching our food.
Good food but prepare to wait at least 15 minutes for 1 sub. Even if there is no one there, you’ll still wait around 10 minutes. Staff is very slow and everyone seems like they don’t really want to be here.
First time ever trying Firehouse Subs! I think i now have a favorite sub place, so good! If your like me and have been wanting to try firehouse subs sometime , make that sometime happen now! You will not be disappointed!Food: 5/5
The food here is awesome and the service was awesome. Highly recommended.Food: 5/5
I placed an online order for pick up at 7:05 pm, we arrived to pick up the order at 7:05 pm the attendant said it wasn't ready we waited another 30 minutes and when we went to ask what was going on as several people who arrived later and placed their orders had already been served, to our surprise our order was there in the corner since I don't know what time and nobody told us it was ready. Laço of respect and professionalism.
Delicious. Great location. Service was swift and friendly.Food: 5/5
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