Helzberg Diamonds

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Helzberg Diamonds was founded over 100 years ago, and since day one we've dedicated ourselves to delighting our customers with superior service and high-quality jewelry.

Address: 12725 Wayzata Blvd, Minnetonka, MN 55305, USA

Phone: (952) 544-0168

Website

State: Minnesota

City: Minnetonka

Zip Code: 55305

Opening Hours

Monday: 10:00 AM – 9:00 PM
Tuesday: 10:00 AM – 9:00 PM
Wednesday: 10:00 AM – 9:00 PM
Thursday: 10:00 AM – 9:00 PM
Friday: 10:00 AM – 9:00 PM
Saturday: 10:00 AM – 9:00 PM
Sunday: 12:00 – 6:00 PM

Update Info

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Reviews

This store offered the worst customer service I have ever received. Long story short, I had to order my fiance's wedding ring four times to get the right size. The first two rings came back too big (they came back a half size larger than what we ordered.) Then, after being talked to like this was entirely my fault, the store manager thought it would be a good idea to order the ring a half size smaller than what we needed so that maybe it would come back as a perfect fit. The third ring came back a half size too small. I was furious. The fourth ring finally came in as the size we ordered in the first place. To top it all off, they never called to tell me our ring was in. It was just sitting in a drawer for weeks before I finally called them. They were rude, immature and downright the most difficult to work with. I'm never shopping here again and if you're reading this, I advise you to take your business elsewhere. Maybe consider Kay Jewelers?

 9 years ago (03-04-2017)

EVERYTIME I go in to get my wife's ring resized something has gone wrong. We just picked up her ring yesterday after getting it resized and noticed one of the diamonds has been replaced with a fake diamond!!!!!! We had another jeweler look at it and confirmed it is indeed fake and the real diamond has been stolen. Who the hell is their jeweler? This has happened twice! DON'T GO HERE

 9 years ago (31-03-2017)

Go in and ask for Sue, you won't be disappointed! She's so much fun to work with and provides excellent customer service.

 10 years ago (26-10-2016)

Horrible customer service. Had an heirloom engagement ring resized and purchased a wedding band from them. The women that work there are so rude. Don't expect your ring to come with a box either....dropped off my engagement ring with one and received it back in a zip lock bag. When I picked up my wedding band I asked for a box and was rudely told that they don't normally do that. 

 11 years ago (12-09-2015)

Love this place! Must visit for everyone!

 10 years ago (17-09-2016)

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