Helzberg Diamonds

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Helzberg Diamonds was founded over 100 years ago, and since day one we've dedicated ourselves to delighting our customers with superior service and high-quality jewelry.

Address: 8405 Park Meadow Center Dr, Suite D-1155, Lone Tree, CO 80124, USA

Phone: (303) 706-9330

Website

State: Colorado

Zip Code: 80124

Opening Hours

Monday: 10:00 AM – 9:00 PM
Tuesday: 10:00 AM – 9:00 PM
Wednesday: 10:00 AM – 9:00 PM
Thursday: 10:00 AM – 9:00 PM
Friday: 10:00 AM – 9:00 PM
Saturday: 10:00 AM – 9:00 PM
Sunday: 11:00 AM – 6:00 PM

Update Info

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Reviews

I bought a beautiful diamond  neckless from them while I was looking for a yellow diamond. Everyone was very helpful and they brought in yellow diamonds for me to look at. Very helpful and nice staff.

 9 years ago (01-09-2017)

The 2 stars are for the few associates that genuinely seem to care about customer satisfaction and quality. 

 The negative 3 stars are for the jeweler onsite, Christopher,  that became upset and left into his office after trying to corner me into rescinding my complaint of the quality of work done on my wedding ring- which I did not.  I know what quality jeweler work looks like and what I was given TWICE in ONE SUMMER on the SAME piece should never have passed quality inspection.  Nor should the same jeweler have been given my ring seeing as to how he failed to provide quality repair work the first go around.  

Now I've been told my ring may be beyond repair due to the work done by said jeweler.  I believe anyone in my shoes would've been dissatisfied, to say the least.  God forbid it was someone's heirloom jewelry, irreplaceable, that had been taken in for standard tip work only to have it returned with subpar workmanship and told it is beyond hope for that piece of jewelry.

In my 9 years of buying jewelry with Helzberg Diamonds, 6 years with wearing my wedding ring,  faithfully getting it inspected and getting any and all necessary repairs done to it, I have NEVER had such issues.  

My only other gripe is that both my husband and I got the feeling from both the jeweler and the store manager, at this location, that they just wanted to be done with us and my ring.  This is the first series of repairs I've ever had with this store (location was convenient and close to our home) but it will be the last.  I will certainly be taking my repairs,  and ultimately my business to stores that genuinely care about providing proper and complete customer satisfaction.  

 9 years ago (25-07-2017)

Horrible customer service today. Very rude.

 9 years ago (19-10-2017)

Good service beautiful merchandise 

 10 years ago (29-07-2016)

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