Helzberg Diamonds

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Helzberg Diamonds was founded over 100 years ago, and since day one we've dedicated ourselves to delighting our customers with superior service and high-quality jewelry.

Address: 1670 Annapolis Mall Rd, Annapolis, MD 21401, USA

Phone: (410) 224-7050

Website

State: Maryland

City: Annapolis

Zip Code: 21401

Opening Hours

Monday: 10:00 AM – 9:00 PM
Tuesday: 10:00 AM – 9:00 PM
Wednesday: 10:00 AM – 9:00 PM
Thursday: 10:00 AM – 9:00 PM
Friday: 10:00 AM – 9:00 PM
Saturday: 10:00 AM – 9:00 PM
Sunday: 11:00 AM – 7:00 PM

Update Info

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Reviews

I walked in after a kiosk in the mall botched a necklace of mine... my fault for not going to a proper jeweler to add a new jump ring so I could put the pendant on a new chain. I was looking for a replacement pendant because the kiosk had scratched up the gold really bad, I didn't notice until after I had picked it up... the manager Dylan was the one helping me, and he asked if he could take a look before I looked into replacing it. First off, he took off the jump ring they had put on that wasn't even circular because it had been messed with so much and he made it into a nicer circle, and then he polished my pendant and took out all of the scratches that the other place had made. He informed me that if I  wanted to replace the jump ring properly they could send out my necklace and do that too. He helped me completely for free and the necklace wasn't even purchased there, and then so nicely polished my wedding rings too. I was having a crappy day and they really turned it around for me, so I'll definitely be going back when I'm looking for jewelry in the future. Thanks for brightening my day, guys.

 7 years ago (19-11-2017)

Brilliant place to search for delightful and captivating wedding rings . The young lady who assist me was benevolent and kind . I left out fulfilled and content with the item I bought. BEST HELZBERG EXPERIENCE EVER !!!

 7 years ago (16-11-2017)

Dylan and his team was amazing and very helpful. I will return to this store again.

 7 years ago (16-12-2017)

In and out. Valentine's day in 5.

 7 years ago (25-03-2018)

I purchased my wedding ring from this location, the first woman I worked with was very kind. I later had to return the ring to get a smaller size. When I came back in I got attitude from the manager but she did her work and I went on my way with a the promise that I would be contacted when my ring came in. 

I never heard back so I contacted the store. When I called, I got the manager who told me I now needed to return to the store to drop off my ring before they could proceed with the replacement. Its been 2 weeks and I could have given her the ring when I was there the first time! No apology, no explanation.. Terrible customer service..

 9 years ago (25-01-2016)

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