Hertz

Reviews, get directions and contact details for Hertz

Address: 5910 Mission Gorge Rd #600, San Diego, CA 92120, USA

Phone: (619) 285-9905

Website

State: California

Zip Code: 92120

Update Info

Similar places near

Enterprise Rent-A-Car 2 miles Just so that everyone knows that the Enterprise Rental office on El Cajon Blvd in Sa...

Hertz 2 miles

Hertz 3 miles I called multiple times and answering machine forces you to listen to ads and take su...

Hertz 3 miles Reserved a vehicle with a representative on the phone for this location, got email co...

Enterprise Rent-A-Car 3 miles I got a rental car from Enterprise at Mission Valley after I had a not-at-fault rear-...

Hertz 4 miles Reserved a compact car for 8 days, wanting the related excellent gas economy. Reserv...

Hertz 4 miles My husband rented a car in Sept 2017. When he got home he found an electronic scale ...

Enterprise Rent-A-Car 4 miles Very good vehicle for a reasonable price. I would stray away from their insurance upg...

Budget Car Rental 4 miles This is the first time I've used this Budget office. I was very impressed with their ...

Budget Car Rental 4 miles This place is small. Not wheelchair accessible. The guy in the store is not very pro...

Enterprise Rent-A-Car 4 miles Great service. I was worried about the fact that I had used a toll road and found I ...

Renty Car Rental 4 miles Above all, the price is very affordable. They are proficient not only in English but ...

Enterprise Rent-A-Car 5 miles Overall service is really good. The reason for only 3 stars is due to the interior cl...

Enterprise Rent-A-Car 5 miles I would like to share some very impressive professionalism by the owner of the LaMesa...

Hertz 5 miles From the phone call reservation to my drop off, everyone was friendly and customer se...

United Auto Rental 5 miles Last week I rented a Toyota car from United Auto Rental. It was the first time I went...

Travcar Car Rental 5 miles We had a great experience with Travcar Car Rental. Friendly knowledgable service staf...

Express Rent A Cheap Car in San Diego 5 miles Great price and friendly service.

Reviews

I came in to rent a car while my car was repaired .  They didn't have info from my insurance so I put it, temporarily, on my debit car.  They next day I called them with the info from insurance and how to bill them.  Two days later it is still on my card.  I tried to call and straighten this out but it is impossible.  They don't answer the phone even though it is 45 min. before closing and the message machine is a company loop that NEVER lets you leave a message.  In person the people are pleasant, but between the inability to bill my insurance given a claim number and a fax number, and it being impossible to reach them by phone I am really annoyed.

 8 years ago (12-01-2018)

I would love to review a zero star status but I guess there’s no option for that, terrible service I was actually charged almost 300$ to my bank account for a rental car and was told there was a glitch in their system and was morning given a rental. No receipt for the transaction tried calling there corporate office they also advised there was nothing they can do BEWARE of this Location there system will rob you bank account and you’ll walk away with no rental

 8 years ago (09-01-2018)

DISRESPECTFUL AND PHYSICALLY AGGRESSIVE STAFF.  If I could give less than a star I would however I am not sure it would post and I feel people should be aware of this location.  I called 1 hour before I was to pick up my rental car so it could be ready, yet when I arrived the car was not ready in fact they could not find it right away saying "it should be right here and we kept walking to locate it.  The car was pelted with bird droppings and had to be washed which took another 20 mins then the staff said it's ready outside.  Staff did not go out with me and I could not find the car and tried to get into different dark cars, then exasperated I went back inside had  asking for assistance. The car was not gassed up and they said the gas card was with the manager that had to leave for personal reasons.  The Staff refused to give me their names and refused the last name of the female manager  that took the gas card.  So much more... I had to file  a complaint with another Hertz office because I was left crying, I was so upset.  This location needs additional training with staff on how to provide customer service and a serious inquiry with one employee that shoved me because I said I was going to take a photo since they would not provide their name.

 8 years ago (15-08-2017)

Not happy..  There still needs to be an adjustment to my bill...if I am able to get this fixed I will update this review to reflect being fairly treated but so far things are not right with my bill . ..so here goes... Wednsday March 21 I had a reservation for economy rate ... My reservation was $300 and I went there 4 hours early to make sure I had everything required of me to rent this car...  The oriental looking manager behind the counter found my reservation for $300.00 .   she said she required $500.00 to be available on a credit card and my drivers licence... My limit was $300.00 so I went to bank  and paid off the card to allow a $500 limit exact available credit..   

 8 years ago (31-03-2017)

It’s good company . Thanks you hertz .

 8 years ago (12-12-2017)

Comment on this business

Map, Satellite View
Street View

to add Hertz map to your website;

<iframe width="450" height="300" src="https://us.a-better-place.com/v.php?seo=hertz&id=1163337&yuk=300" frameborder="0"></iframe><p style="font-size:11px;margin-top:5px;"><a href="https://us.a-better-place.com/hertz-i1163337.html" target="_blank" title="Hertz">Hertz</a></p>

Reviews, get directions and contact details for Hertz

Find nearby businesses, restaurants and hotels

We use cookies