Enterprise Rent-A-Car

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Enjoy fast and easy car rental bookings from Enterprise Rent-A-Car at one of our 6000 branches, in cities, airports and neighborhood near you.

Address: 1333 Camino del Rio S #101, San Diego, CA 92108, USA

Phone: (619) 260-1505

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State: California

Zip Code: 92108

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Reviews

I got a rental car from Enterprise at Mission Valley after I had a not-at-fault rear-ending accident. The rep who assisted me was fine, but he tried to sell me (as they usually do) their own coverage. I told him that I wouldn't be buying their coverage as my insurance has proven to be very efficient. He kept insisting, and said that if I was to be involved in another accident (even if not-at-fault) Enterprise would collect my deductible, regardless whether the other party's insurance pays. I thought that wasn't right (as I later double checked with my insurance company AND the Enterprise manager at Mission Valley), but he kept insisting and giving me false information to talk me into buying Enterprise coverage. I tried to finish the conversation saying that statistically would be unlikely I would have more than one accident in the same week and he replied "Well, it's Friday 13". I found it very annoying that he wouldn't respect my decision, he would provide wrong information in order to sell me the coverage, and he tried to scare me with silly superstitions. Other than that, the car worked great, and the manager has asked me for my feedback three times now (this is why I'm writing this review, I received an automatic e-mail asking me to write a review - well, here it is).

 7 years ago (24-10-2017)

Service was great - however, car provided left something to be desired.  I had just experienced a terrible car accident and was provided with a single key for my car - no clicker or identifying tag/keychain, which actually poses a bit of a security risk to me as a female driver who relies on remote entry.  Interior of car had some stains on back seat, and windows weren't clean.  I had a long and dramatic day, or I would have asked for a better car, but am guessing at this time of day, my options were limited.

The service, however, was very helpful and efficient, as they worked with my insurance for a smooth and painless transaction. When I called to inquire about returning my car, the staff were kind enough to arrange for me to drop off my car at the airport without an additional charge, for which I am grateful.

 7 years ago (02-11-2017)

The level of service is incomparable. I was able to be in and out in no time. My only concern after renting vehicles from Enterprise a number of times is the vehicles that are offered in specific levels. I reserved a full size vehicle expecting a car with a higher degree of comfort. My wife is unable to endure trips if vehicle has uncomfortable seating. Enterprise should be able to discuss customer concerns at counter instead of completing the transaction as quickly as the representative is obviously required to do. Thank you...

 7 years ago (07-09-2017)

The service was very quick and the consultant was very respectful. He explained all the things I need to know before I drive out.like any other companies, he tried to sell me the insurance but my insurance coverage is enough.he was not trying to push it on me.

 7 years ago (13-12-2017)

I came here because a guy hit my truck and I leave it for  repair so the other insurance should give me vehicle  for move my self
I needed 3 calls for make valid my appointment. 
They came for me  to the shop.
Took about one hour to they get the car ready. 
I need deposit 100 dlls and give 3 phone and name  references. 
They charged me 150 dlls, 40 dlls per 5  day for insurance because their cars are not insured !!!

      
      
      
 7 years ago (03-01-2018)

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