Enterprise Rent-A-Car

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Enjoy fast and easy car rental bookings from Enterprise Rent-A-Car at one of our 6000 branches, in cities, airports and neighborhood near you.

Address: 8363 Center Dr #6H, La Mesa, CA 91942, USA

Phone: (619) 698-2505

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State: California

Zip Code: 91942

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Reviews

I would like to share some very impressive professionalism by the owner of the LaMesa Enterprise Rent A Car, Mr. Banks. Recently I had a rental from the LaMesa enterprise rent a car in which I had an unfortunate mishap. The incident in tailed me trusting a friend to return the rental do to my health issues. The car was never returned like instructed it to be and to my surprise I received a text from Mr. Bank’s car risk management, informing me that the car hadn’t been returned. By the next day I then received a text from Mr. Banks himself inquiring if I had any info on who had the car and any other helpful info. He then expressed his concerned about the money owed for the balance of the contract. Mr. Banks was generous enough to grant me extra time to pay the balance owed. On top of that he agreed to continue to have me as a customer at his establishment even with the issues and problems this incident has caused him and his staff. I have never experienced so much humility, generosity and hands on by an Owner of any establishment until now! I would highly recommend LaMesa Enterprise Rent A Car to anyone looking for a friendly and reliable place to rent a car! Mr. Banks thank you once again for the handling of my unfortunate mishap with the utmost “PROFESSIONALISM”

Keith Herrera

 7 years ago (07-01-2018)

The office at 8363 Center Dr Ste 6H, La Mesa, CA 91942 is open until 6:00, but if you return a car after 5:20 and expect a ride back to your car 2 miles away, they tell you they stop giving rides at 5:00 and suggest you call Uber. The only reason I chose Enterprise is because they pick you up and drop you off, but I understand. . . these young executives have other more important things than customer service to do on a Friday night.  I think next time I'll just get a ride from Uber instead of Enterprise.

 8 years ago (24-10-2017)

I almost always rent from Enterprise! Their weekend specials are the BEST! They were also very friendly and prompt with service! And they'll give you a ride if needed!!

 8 years ago (25-10-2017)

The people here are very friendly and they do want you to be happy.  The problem I have with this company is the outrageous fees for insurance.  My car rental was $25.99 a day and the insurance was $21.99 a day.  They told me if I didn't get the insurance, if a small pebble hits my windshield, the manager would immediately take my $1000.00 deductible.  When I refused the insurance, the man says "ok sign right here stating that if a pebble hits your car you will give us your deductible on the spot".  The wording was ridiculous to where I felt if I didn't get the insurance, their manager would come out when I returned the car and find something wrong.  MInd you, the car they gave me had a misaligned bumper and scratches and dents everywhere so I wondered what they were doing with everyone's insurance money.  When I complained about this outrageous fee, they offered me a free upgrade which to me means, higher insurance payment.  I will not be coming back to Enterprise because of this which is bothersome because I loved the customer service and the fact that they were willing to pick me up and drop me off at my location.

 8 years ago (18-10-2017)

Friendly fast staff at the La Mesa branch. The very only reason I'm not rating a 5 is because they didn't have the type of car I reserved ready in time. Yes they did upgrade me to a very nice one that was ready but my credit card insurance didn't cover that type of vehicle so I then not only had to pay insurance I was made to pay the insurance for that bigger car type. Which wasn't fair as I reserved a car that my credit card insurance actually covered. So ended up paying double with no option.

 8 years ago (16-06-2017)

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