Hertz

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Address: 35e Plainfield Rd, Countryside, IL 60525, USA

Phone: (630) 750-5615

Website

State: Illinois

City: Countryside

Zip Code: 60525

Opening Hours

Monday: 7:30 AM – 5:30 PM
Tuesday: 7:30 AM – 5:30 PM
Wednesday: 7:30 AM – 5:30 PM
Thursday: 7:30 AM – 5:30 PM
Friday: 7:30 AM – 5:30 PM
Saturday: 9:00 AM – 12:00 PM
Sunday: Closed

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Reviews

I had a reservation and when i went there they were out of cars they said , and i wanted an explanation why is that , they said well you just booked it few hours ago 😂i mean what kinda explanation is that . If you are out of cars just don’t let me book the car. This girl named Amber was behaving towards me like it was my fault that this happened. I would have booked from enterprise across the street but they were fully booked and didn’t let me book it at all , not like Hertz , came here with uber and all i heard were excuses

 7 years ago (08-05-2018)

I do not recommend this dealership. I was there on May 7, 2018. Very poor service, the girls were constantly talking on the phone with someone, I was not helped to take the car.

 7 years ago (07-05-2018)

Rented out a car that was damn near empty on gas and when I told them they told me "I can return it that way". Other than that they were very helpful. They held a car for us when another location wouldn't.

 7 years ago (30-01-2018)

I would give negative stars if possible. When I tried using my credit card online an error message stating that I couldn't use a debit card came up, which is why I had to find a ride to the store the day before I was trying to pick up the car to sort everything out. When I explained what was happening online the only explanation I was given was that they run a credit check on you when you use your credit card so it could take time to get the credit report back. So then I tried using my debit card, which I was told needed a $200 deposit which I thought was ludicrous but whatever, I needed a car for the holiday weekend. The lady "helping" me then charged me $50 over the online quote and when I showed her the price I had recieved on my phone she said she should be able to get me that price. I pointed out the difference in price was because I was paying ahead instead of at pick up and that I needed to know for sure I could get that price. After further back and forth with her not committing to anything but just saying should this and I don't know why that I asked if there was anyone else I could talk to and she went in the back and came out saying the discounted price was only online. It would have been nice to find this out over the phone, but this location only had a fax number available online so I wasn't able to get through to anyone. Overall a super frustrating ordeal with no reward at the end.

 7 years ago (29-12-2017)

People were rude... Girl picked me up from a auto shop and was texting as we drove back to the Hertz location... Talk about idiots!

 7 years ago (24-01-2018)

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