Payless Car Rental

Reviews, get directions and contact details for Payless Car Rental

Address: 5401 W 47th St, Chicago, IL 60638, USA

Phone: (708) 728-0237

Website

State: Illinois

City: Chicago

Zip Code: 60638

Update Info

Similar places near

Dollar Rent a Car 1 miles We had a reservation for a SUV and when we arrived we were told they have no cars the...

Alamo Rent A Car 1 miles Need to send a SERIOUS shout out to the one and only Andrew at Alamo, Midway. Not onl...

National Car Rental 1 miles Overall very happy with National. Had been a long time Hertz person but a co worker ...

Hertz 1 miles What a scam place. I returned a vehicle yesterday and they went and checked car and ...

Hertz 2 miles Speedy service being a gold member has awesome privileges! I didn't wait in line I ch...

Thrifty Car Rental 2 miles I would give zero stars if I could. I was accused of putting a crack in the windshiel...

Enterprise Rent-A-Car 2 miles This location needs to hire some people with customer service skills. What they have ...

Enterprise Rent-A-Car 2 miles The agents at this location were very friendly, easy going and extremely helpful. I ...

Hertz 2 miles Unbelievably poor experience. From personnel to the vehicle. You rent a piece of tras...

Enterprise Rent-A-Car 3 miles Very good people that work there treated me as if I was family extremely reasonable p...

Hertz Rent a Car 4 miles

Rent-A-Wreck 4 miles I have used Rent A Wreck twice for some short day trips to Wisconsin. Not wanting to ...

Avis Car Rental 4 miles I was given more than exceptional service here. After walking out of Enterprise beca...

Enterprise Rent-A-Car 5 miles Had a complementary upgrade and I had a last minute change to drop the vehicle off in...

Enterprise Rent-A-Car 5 miles I picked up my car in Forest Park and everything went great. The staff was nice and h...

Avis Car Rental 5 miles The car I rented was not equipped for the Chicago weather. Wipers didn't work, no w...

Budget Car Rental 5 miles Great people great service. No problems.

Hertz 5 miles Worst Customer Service Experience!!! Glad I was I able to transferred my claim to Ent...

Reviews

Pretty much a nightmare. NOT at airport. Had to take a shuttle as instructed. But they aren't at the place shuttle drops off. No signs. No info. I had to ask Avis desk where they were. Was told I had to call them and they'd pick us up, but I better hurry because they close at 5. It was 430 and I had to call 4 times before they answered the phone. Being  driven, I heard the driver speaking to another payless employee about another customer trying to figure out where to go also. Driver said we (my family) were the only people waiting outside (where the temp was 20 degrees). They basically said too bad and refused to pick her up. Felt so sorry because I understood the confusion. We rented car fine. Upon return per contract, on new years eve morning, no one was at the facility to take car back. A woman told us we had to return to another location. After a circus trying to figure out what to do with 5 bags, 2 carseats, and two small kids and no ride to the airport we just did what she said. I called later and was told by the 800 number agent that the contract hadn't been closed, I was still responsible for the car. After another circus of trying to find out what was going on, I finally got confirmation the car was returned, but this was almost another week after I returned it. I got NO help from the customer service. I will NEVER this company again. Ultimate nightmare during already stressful holiday travel.

 9 years ago (12-01-2018)

Close to airport. Park and fly.i returned my car and they called a midway airport taxi for me and I got to the airport in 15 minutes. .prices are good and staff are helpfull and polite

 9 years ago (27-12-2017)

The people are very nice. The cars aren't very clean on the outside but you're in Chicago what do you expect in the winter. Neighborhoods a little questionable but it's cool. When you get to the airport you need to contact Payless to have their shuttle come pick you up it's a little bitty Sprinter van white with our logo.

 9 years ago (07-11-2017)

Great experience renting a vehicle here.  I was upgraded to a midsized vehicle and although it was not my preferred car choice, the car was great and drove very well.  I drove 1400 miles and having a reliable rental is key.  The staff was friendly although not all the customers were nice to them.  I understand customers encounter difficulties, but the employees are trying to help you so be nice.

I would definitely rent here again, but policies have recently changed which may prevent debit card rentals.  :(  A preferred customer program would be awesome for repeat renters.  Just a suggestion because I would definitely come back providing my payment method is acceptable.

Once again, thank you all so much for making the rental transaction easy and providing me with a reliable vehicle to travel to the Georgia Mountains!!!

 9 years ago (20-04-2017)

We had a great experience with this Payless! I was hesitant after reading some of the negative reviews, but it was easy getting to the location and they dropped us off at the airport upon return. We had a clean, well-maintained car and the person we dealt with both at check-in and check-out couldn't have been nicer. Plus we had a phenomenal rate considering the city was sold out for a conference. Highly recommend and would return without hesitation.

 9 years ago (06-07-2017)

Comment on this business

Map, Satellite View
Street View

to add Payless Car Rental map to your website;

<iframe width="450" height="300" src="https://us.a-better-place.com/v.php?seo=payless-car-rental&id=186224&yuk=300" frameborder="0"></iframe><p style="font-size:11px;margin-top:5px;"><a href="https://us.a-better-place.com/payless-car-rental-i186224.html" target="_blank" title="Payless Car Rental">Payless Car Rental</a></p>

Payless Car Rental

Reviews, get directions and contact details for Payless Car Rental

Find nearby businesses, restaurants and hotels

We use cookies