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Reviews, get directions and contact details for Enterprise Rent-A-Car

Enterprise Rent-A-Car

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Enjoy fast and easy car rental bookings from Enterprise Rent-A-Car at one of our 6000 branches, in cities, airports and neighborhood near you.

Address: 6301 Ogden Ave, Berwyn, IL 60402, USA
Phone: (708) 749-2000
State: Illinois
City: Berwyn
Zip Code: 60402


Opening Hours

Monday: 7:30 AM – 6:00 PM
Tuesday: 7:30 AM – 6:00 PM
Wednesday: 7:30 AM – 6:00 PM
Thursday: 7:30 AM – 6:00 PM
Friday: 7:30 AM – 6:00 PM
Saturday: 9:00 AM – 12:00 PM
Sunday: Closed

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Reviews
The agents at this location were very friendly, easy going and extremely helpful. I made reservations online for a van at a Chicago location and was told that morning that they didn't have a van. I asked if they can assist me by checking other branches. Placed me on hold for 1 minutes and once he returned he stated there are no vans available within 10 miles of your location and hung up without asking if I would like a different type. I called the customer service number twice and was transferred 4 times before reaching someone with excellent customer service skills and referred me to the Berwyn location. The agent here called me to confirmed I needed the van and inform me to come in when I was ready. Walked in, staff were so pleasant and I drove off with a renewed opinion of Enterprise Rent-A-Car
7 years ago (01-03-2018)
I had an AMAZING experience at this Enterprise location - they were very accommodating, friendly and even gave me a ride from the body shop where I left my car. They also went above and beyond when they agreed to come to the body shop to pick up the rental car so I didn’t have to drive it back before I picked up my own car from the shop (this saved me quite a bit of time, as I was running late to an important event). The whole experience was quick, easy and painless.
8 years ago (18-11-2017)
Solely leaving this because Marcus kept the place open for me so close to the holiday. I could never express how much gratitude I have towards all the gentlemen that helped me out. I haven’t seen my mother in almost a year and if you hadn’t held the door for me, I’m not sure I would’ve been able to spend the holiday with her. Thank you guys!
8 years ago (22-12-2017)
The ghetto guy that worked there was yelling and greeting me I guess? from across the parking lot. Looked like he was hanging out w his 2 buddies idk. Couldn't tell if he worked there or not. He was a lil unprofessional and had a dumb smirk and laugh about everything. Asking me unnecessary questions and giving me short answers. I told em I didn't want the insurance that not mandatory and he kept telling me I had to have it. I didn't want to argue anymore since I was in a hurry. And I left w the overpriced insurance. I rented it for a week the last guy I brought the car back too was at least quick and easy to work with. I called the main 800# and still waiting for a callback from the regional manager re the insurance fees...the following week I went to a diff location and the regional manager was able to credit me the insurance from the following week rental within a few days. STILLLLLLLLLLLLLLI been waiting 6 weeks for he regional manager to call me.
7 years ago (27-02-2018)
The workers are awesome very helpful, not a big car selections but the good thing about it is you are always welcome to return your car to a different location if it's part of they company.
8 years ago (04-02-2018)
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