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Reviews, get directions and contact details for Hilton Garden Inn Cleveland Downtown

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The Hilton Garden Inn is a 120-foot 11 story high-rise hotel in the downtown Cleveland Gateway District. It is postmodern in style and has a color scheme of light red and beige. The Hilton is very squat in structure and occupies over a city block of space length wise, however, width wise it is very thin. It is connected to the Gateway Conference Center. The hotel features 240 rooms and sits directly across the street from Progressive Field which is the home of the Cleveland Indians. It opened in 2002. It was one of the first major new hotels constructed in the central city area of downtown in the new millennium. It is one of five Hilton hotels in Cleveland, the other four being the Hilton Cleveland Downtown Hotel and the Double Tree Hotel Cleveland, Hampton Inn (Cleveland) and Reserve Square.The hotel's location on Carnegie Avenue affords it a view of downtown and surrounding areas. Its location adjacent to offramps to Interstates 71, 77, and 90 makes it the city's only downtown hotel near a major highway. This may change, if the NuCLEus project is completed by 2018.

Address: 1100 Carnegie Ave, Cleveland, OH 44115, USA
Phone: (216) 658-6400
State: Ohio
Zip Code: 44115


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Reviews
Courteous, friendly staff. Excellent beverage stand in lobby for citrus water, coffee, tea and hot chocolate. Clean, modern rooms in good order. Comfortable beds. Good view of downtown, could see the Terminal Tower, the Q and Progressive Field from the room window. Satisfactory temperature controls in room, hot shower with good water pressure.
8 years ago (01-01-2018)
Employees at the desk were very nice and helpful. We've never been to Cleveland before and they suggested places to go, that was really nice. Also, waitress for breakfast was very nice too. On the other side, me and my friend never got our room cleaned up the 3 days we stayed there but at least we got the bathroom towels changed.
8 years ago (08-01-2018)
It was near Playhouse Square, which is why we cam to Cleveland, and they had a shuttle to drop us off at the front door, which was great. The staff was friendly, and the decor was a mix of styles which was engaging. The room was nice, but for some reason the bathroom smelled like cigarettes. We would stay there again if we were attending downtown events. The only real issues were all financial. You are charged a deposit on check-in (only $25), parking is $18, and you also have to pay for breakfast, I think somewhere around $14 per person. Considering 95% of hotels I stay at have both free parking and Continental breakfast, and the rest usually include 1 of the 2 in the fee, I thought was a little nickel and dime for guests.
8 years ago (31-12-2017)
We had a great experience at Cleveland Hilton Garden Inn with my toddler and infant while my wife was staying with a friend overnight at Cleveland Clinic just a few minutes away. As I was getting my stuff together from the car I put my phone together with the room keys and it ruined them. Tech Man Marvin was so kind to join me to the room to make sure the keys work. They didn't work and he was most gracious to head all the way back down to the main desk to get me new ones. He's the man! From our room we had an excellent view of Progressive Field and my 2-year-old loved it. It was hard work caring for two babes, but we had a fab time. Thanks, Marvin and team!
8 years ago (08-11-2017)
The staff were all polite and helpful. The room was clean and comfortable. I found an issue with the adjustable mattress and reported it on checkout, so the said that would be fixed. The pool and hot tub are clean and enjoyable. Breakfast is excellent. Dinner is ok. Remember to bring snacks and medicine as the hotel pantry is extortionately priced.
8 years ago (16-01-2018)
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