Joe Ball GMC Commercial Truck

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Address: 1750 William Flinn Hwy, Glenshaw, PA 15116, USA

Phone: (412) 487-8500

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State: Pennsylvania

Zip Code: 15116

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Reviews

Friendly associates and fast reliable service! I brought my car in to have it looked at because the engine light would not go out for inspection. They put it on a computer and determined it was a simple fuse which they changed and they fit in to do the inspection as well. Same day service!

 8 years ago (23-07-2017)

Great people! Fair price, and they use quality OE parts that they stand behind.

 8 years ago (23-06-2017)

Last time I went there..... Not serious about my vehicle problem. I spent nearly$800 to fix brakes.... It feels like nothing fixed. ...

 8 years ago (22-01-2017)

The sales and finance employees I met at this dealer are crooked beyond belief.

Sales Associate (won't use names out of common courtesy) tells me a 2014 Chevy Cruze costs $14,350. I also had a trade-in so we negotiate, arrive at a price - $12,000 out the door and I turn over the title to my car at no cost (car was 2004 explorer 116,000 miles worth easily $2,000 even with the tailpipe and rear right quarter-panel needing replaced).

Technician drives my trade-in car around the lot once and Salesman comes back and ups the price to $13,000. I asked him the reason why - he says because of the mileage, repair needed to tailpipe and rust hole on rear quarter-panel - all things which he already knew about when he initially quoted me the trade-in value. Okay fine. I walk out, call them an hour later, compromise and agree to $12,500 out the door.

Drive back to the dealer, they make me wait close to an hour before sitting down with the finance manager. While waiting they keep pressuring me to move my stuff from my old car into the new car which was strange considering I hadn't signed the agreement yet.

Finance Manager draws up the paperwork and the price all of the sudden changes to $13,900. I tell him Sales Associate just told me $12,500 on the phone and on the sales floor only an hour earlier.

Finance Manager says, "that's something between Sales Associate and another employee" and apologizes. Huh???

Finance Manager tries to tell me he's losing money on the car already at $13,900. Check the math -  Your starting price when I first stepped foot on the lot was:
$14,350
$15,100 with tax, title, fees (approximately)
$13,900 after $1,200 trade-in value

Your starting price works out to the same price as your final offer! How could you be losing money on your starting price? Like I said - crooked. At that point I wasn't going to give my money to this place no matter what.

tldr; Dealer reneged on our verbal agreement twice just before closing the deal then lied to me about them losing money on the car. Don't ever buy a car here.

 9 years ago (19-08-2016)

Best GM parts department in town!

 8 years ago (19-05-2017)

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Joe Ball GMC Commercial Truck

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