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Kmart

  1. New York
  2. New York Department Store

Reviews, get directions and contact details for Kmart

Kmart

Story

Your local Kmart is the place to get everything you need in one stop. Update your home decor, catch up on the hottest fashions in clothing and shoes or pick up the latest in electronics.

Address: One Penn Plaza, 250 W 34th St, New York, NY 10119, USA
Phone: (212) 760-1188
State: New York
City: New York
Zip Code: 10119


Opening Hours

Monday: 6:30 AM – 11:00 PM
Tuesday: 6:30 AM – 11:00 PM
Wednesday: 6:30 AM – 11:00 PM
Thursday: 6:30 AM – 11:00 PM
Friday: 6:30 AM – 11:00 PM
Saturday: 7:00 AM – 11:00 PM
Sunday: 8:00 AM – 10:00 PM

Update Info
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Reviews
The store is fine but my poor review is for the order online and pick up in store option. The staff at this particular store handle it quite pathetically. They have a dedicated area for this in the basement floor - but nobody mans it. A customer has to run around looking for help, and once you find somebody they announce over the PA system and you need to wait for the right person to show up. My average time for picking up has been 20-30 min every time I picked this option.
7 years ago (29-03-2018)
Worst customer service. I would not recommend their store pick up service. Being located near Penn Station I thought their Store Pickup would be a lot more convenient. The email they send you letting you know your order is ready states an associate will bring your order to you in 5 minutes or less guaranteed. The first day I went there line was long with only one associate helping customers with this department. At least 20 minutes and line was barely moving. I left and decided to go there the following day hoping it would be better. The next day line was shorter with still only one associate helping. After waiting 40 minutes they still couldn’t find my order and after already missing a train, I could not wait any longer to miss another one. They are very disorganized. Another customer also had an issue where they had not informed her they cancelled her order. Definitely won’t be coming back.
7 years ago (19-12-2017)
outside looks nice but inside looks old. I really dislike the way they make you form a nice and the cashier makes you go to their line. They need to have more male employees on the register.
7 years ago (25-01-2018)
They have a wide selection at a very affordable price. I love this place
7 years ago (02-04-2018)
This store sucks!! Website claims you can order here and they have 1 hour pickup, well 6 hours later nothing! No email I check the status on their website its still processing! I go too the store no one knows anything, well thats lucky if you find anyone working in their department. I get one person they look in the computer oh its not ready yet and walks away. So I even tried to find another product on the shelf, no where in the store can you find anything, I show two people whom work there, I get shrugged shoulders they dont know where it is or where it would be on the shelf.
7 years ago (05-02-2018)
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