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Reviews, get directions and contact details for Lord & Taylor

Lord & Taylor

Story

Internationally renowned beauty expert Bobbi Brown revolutionized the makeup industry in 1991 with the launch of 10 lipsticks and her belief that “makeup is a way for a woman to look and feel like herself, only prettier and more confident.” Stop by a Bobbi Brown counter to shop her latest collection and enjoy a complimentary makeup lesson that will take you from pretty to pretty powerful.

Address: 424 5th Ave, New York, NY 10018, USA
Phone: (212) 391-3344
State: New York
City: New York
Zip Code: 10018


Opening Hours

Monday: 10:00 AM – 9:00 PM
Tuesday: 10:00 AM – 9:00 PM
Wednesday: 10:00 AM – 9:00 PM
Thursday: 10:00 AM – 9:00 PM
Friday: 10:00 AM – 9:00 PM
Saturday: 10:00 AM – 9:00 PM
Sunday: 11:00 AM – 7:00 PM

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Reviews
I ordered an item with an added $18.95 "next day" shipping, which showed an expected delivery date of the next day from the date I purchased. Turns out that the item will be delivered by 8pm on the second day from my purchase. Upon calling L&T's customer service TWICE, I was repeatedly told that the "next day" shipping = 1-2 days from the date I purchased. This was never communicated. I asked to escalate the issue because I needed the item prior on the "next day" that I paid extra for, and I was told that they can create a ticket for my issue but that it would be declined. I do not plan on purchasing from Lord & Taylor online and am very disappointed in the way that they've handled this issue. Had I not been told that I would receive the order on the specific date I needed, I would not have placed the order and paid an extra $18.95 to ensure it was delivered on time.
7 years ago (12-04-2018)
The best of the best! Found my stunning evening gown for my nephew's wedding. A mermaid, sexy red MacDougall gorgeous dress! I'm so happy and can't wait to wear it! The people in the City are simply amazing, and fun! I had a blast shopping and will return!!! Thank u!
7 years ago (11-02-2018)
Great place. Crisp, clean, white interior. Friendly staff; but not "intruding", they let you watch whatever you want without "harassing" you. Huge product range, a little "bling bling" to my (European) taste though.
7 years ago (03-04-2018)
I like this shop. It is really big and you can find a lot of good stuff for reasonable prices. We lost our phone there, and it was big surprise when we found it in client service. It was really really nice. Thans a lot guys. You are doing good job. Definitely will come back for shopping!!! Классный магазин. Цены тоже хорошие по отношению к качеству. Еще мы там потеряли телефон, и реально были в шоке когда он нашелся в отделе обслуживания клиентов. Так что рекомендую👍
8 years ago (20-12-2017)
It is my favorite place to go when am feeling dhull... the best store to find any gift or stuff that make me over all happy. I never want to leave whenever i go to lord and Tyalor. 😊
7 years ago (24-04-2018)
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