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Reviews, get directions and contact details for Krystal

Krystal
"We are bringing a NEW Chik to town that’s thicker, juicier and more delicious with every bite. Krystal is featuring the new and improved Chik which has tender white-meat chicken breast fried to golden, crispy perfection. The new Chik lineup will be available for a limited time at all of the nearly 300 Krystal restaurants at any time of day, whether the cravings hit you in the morning, midday, or even late night. Come get yours NOW!"
Address: 111 N Morningside Dr , Cartersville 30120, GA, US
Phone: (770) 386-0066
State: GA
City: Cartersville
Zip Code: 30120


Opening Hours

Monday: 06:00-00:00
Tuesday: 06:00-00:00
Wednesday: 06:00-00:00
Thursday: 06:00-00:00
Friday: 06:00-02:00
Saturday: 06:00-02:00
Sunday: 06:00-00:00


related searches: Krystal cartersville menu
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Reviews
Krystal is one of my favorite fast food restaurants. It hurts me to see the service become so scattered. They will close early, open late. They stop taking orders during shift change. They will stop taking orders for some reason for up to 45 minutes. They are nice enough to tell you when these things happen. So I guess that's a plus so you are not just wasting your time. I hope things improve with this location soon.
Manager working the inside counter was struggling with her people skills. I must admit when we left the young lady working the drive thru came ove and was very kind and helpful. The food was good. The dining are looked like it needed cleaning.Food: 5/5
One of our favorite Krystals...No, they are not all the same! Order is always correct, hot & fresh off the grill. Keep up the great work & we'll see ya soon.
Only one cashier having to take both the drive thru orders and the inside counter orders but still she managed to do everything reasonably well. Obviously another cashier would have made my visit quicker but I won't complain when they were doing their best considering the circumstances.Food: 4/5
Late night working led to late night hunger. I swing by at Krystal's. Your condescending judgement is well placed. As normal I regretted my visits after 40 minutes. I was bloated for the next 24 hours. Food has it's consistent mediocre taste. The drive thru attendant was polite. A glimmer of light in this sinking Titanic of a franchise.
I placed an online order and specifically selected “drive thru” as the pickup option. I get to the drive thru which is completely empty and the female employee tells me to come inside. I said I had placed it for drive thru pickup and she said “they don’t do that here”. I go inside and she IMMEDIATELY gives me my food, why did I have to waste my time parking my car and going inside if it was immediately ready? She made a sprite and when I asked for root beer instead as was on the receipt, she let it completely overflow and soak the cup, then handed me the soaking cup. I asked for napkins and she pointed to the napkin dispenser and walked off. This is one of the worst fast food experiences I’ve had in a long time. EDIT: To the reply from Krystal, I already reached out via that link before I wrote the review, and no one contacted me back. I don’t see a point in doing it again.
Absolutely the worst food I have ever had from a Krystals! Ordered a 24 pack through the app and was at the restaurant when I did so. After I left ,we discovered that all the Krystals were cold and soggy. When I called back to speak with the manager, she informs me that she made them herself and that could not be the case. I was on the interstate and was told I had to bring them all back and she would fix me some fresh ones. Well if she fixed them the first time and supposedly made them right, why would I turn all the way around to trust her to make them again. Here is a picture of all these Krystals gone to waste!
Very impressed with the lady that works drive thru last front counter at night order the 24pack and 2 fry's and 2 drink she the only one working very sweet and kind and had me in and out quickly
Customer service was very poor. Lady at drive through put me on hold for close to 15 minutes while I waited to verbally ask for my order I was the only person in line. The ice cream machine was closed early I wasn't able to order a chocolate sunday. Lady at checkout was snippy with me and wouldn't give me any condiments with my burgers after I politely asked for them. Waffle House would have been a better choice!
Abysmal. Manager complained the entire time. She closed drive thru and was taking inside orders running then through the DT register. Food took 25 min and no one was in there.
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