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Mattress Firm Columbia

  1. Maryland
  2. Columbia Furniture Store

Reviews, get directions and contact details for Mattress Firm Columbia

Mattress Firm Columbia
Address: 6490 Dobbin Center Way, Columbia, MD 21045, USA
Phone: (410) 730-9412
State: Maryland
Zip Code: 21045


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Reviews
I've been putting off getting a new bed for a while. Last night, Wednesday, I finally decided I couldn't put it off anymore and picked MattressFirm because the reviews were good. Found out they were good for a reason. My Sales Rep was John Glaeser, and he was extremely personable and very helpful. He gave me tips on things to look out for while deciding on my new bed. If I seemed unsure of what to look for, he would unabrasively remind me what I needed to look for. I found him easy to talk to, and he didn't try to pressure me into upselling to anything more than what I needed. He didn't try to throw me for a loop, and even threw in a coupon for me. The upsell was something I had been worried I'd be getting annoyed about, but fortunately my worries were unfounded. He sold me what I needed, nothig more, nothing less, and made sure I was entirely certain that's what I wanted, and had me test the beds out several times so I was 100% decided. The payment was easy, delivery was explained quite well, and the whole process was done smoothly. I had been expecting hours of mind grating dullness. Instead, I found myself joking around with John, smiling, and in and out the door in 30 minutes. I'm quite happy, and the delivery service seems to be quite well planned. Looking forward to my new bed!
7 years ago (16-11-2017)
Sales staff were friendly and understanding. Not pushy at all. Great pricing. Next-day (Sunday!) delivery with free haul-away of the old mattress. Delivery was on-time and install was fast; delivery crew was friendly and clean.
8 years ago (08-05-2017)
Very professional staff. John gave personal attention. He took time to answer all of my questions. He made helpful suggestions with no pressure. He allowed me to take my time to compare mattresses. I am very pleased with my purchase. I will definitely return for future needs.
8 years ago (19-02-2017)
Purchased a Mattress the gentleman there was very nice and accommodating and I had the mattress delivered to me on Sunday would recommend highly.
8 years ago (12-06-2017)
dealt with fairly, no pressure to buy more expensive mattress. Fast delivery
9 years ago (11-07-2016)
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