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Reviews, get directions and contact details for Mattress Firm West University Place

Address: 5320 Kirby Dr, Houston, TX 77005, USA
Phone: (713) 524-7887
State: Texas
Zip Code: 77005


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Reviews
What great customer service I just received with Hugh and Montana. The process was quick and simple and most importantly, I got what I needed. Hugh and Montana made me feel at home and were extremely knowledgeable about everything having to do with mattresses...amazing!! I highly recommend you come to these guys. I am a customer for life. Thank you again Hugh and Montana. Mattress Firm is very lucky to have people like you.
8 years ago (18-11-2017)
We’ve purchased several mattresses here. Our sales rep, Lauren, was very knowledgeable and not pushy. I knew The type of mattress I wanted when I went to the store. She showed me several options and explained the differences. We’re very satisfied with the mattress we purchased. She scheduled delivery for the next day around my schedule. The delivery guys called ahead to let me know when to expect them. It was a good experience.
8 years ago (12-11-2017)
My husband and I wanted a quick no fuss experience to buy a mattress for the guest room. Montana was the sales person who helped us. He was great. He didn’t try to sell us on anything. He simply answered our questions and didn’t push us in a certain direction. There are many many Mattress Firm locations - but this is the one you want. No matter your location, make the drive to this location. Ask for Montana - it will make the mattress buying experience a pleasure.
8 years ago (11-11-2017)
Incredible customer service! Jamil is a phenomenal sales professional! He was patient, very knowledge of their products and made us feel comfortable. We highly recommend you checking out this location. Ask for Jamil!
8 years ago (07-12-2017)
I am a longtime customer of Mattress Firm. I highly recommend their mattresses. In addition, their employees go out of their way to give you wonderful service and they are very professional. My last experience was in November 2017 and I worked with Lauren and Montana at the Kirby store. I will continue to recommend Mattress Firm and to send customers to Lauren and the Manager Montana.
8 years ago (07-11-2017)
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