Mercedes-Benz of Arlington

Reviews, get directions and contact details for Mercedes-Benz of Arlington

Address: 585 N Glebe Rd, Arlington, VA 22203, USA

Phone: (703) 525-2100

Website

State: Virginia

Zip Code: 22203

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Reviews

Terrific service. Went in with my head hanging down after hitting a trash can and damaging the car's passengers side. The service rep was efficient, courteous, and have me confidence that it wasn't so bad. And he worked out the repair order so I was only paying for the important pieces, reusing what he could. Parts were ordered, came in on schedule, and I was able to wait while repairs were made. Satisfied customer. Hope not be be back, but would go there without hesitation if necessary.

 8 years ago (11-08-2017)

My Service Advisor provided step by step guidance of what was needed for repairs.  I was ever so pleased with the professionalism and detailed cost associated with my repairs.  I am a long-time MB owner of 3 and will continue because of the great service MB provide.  My appreciation goes out to Hugh for bring that outstanding professional he is!

 8 years ago (13-09-2017)

In 30 years living in this area I have dealt with a lot of different dealerships. This is the only one I feel completely at ease with. I have dealt with the new care sales manager, the service manger, the collision repair manager and the General Manager and all were customer service oriented and impressed as straight talking honest individuals. I recommend this dealership at every opportunity.

 8 years ago (17-08-2017)

Expeditious and easy purchase of my second Benz. Camron, Assistant Retail Manager,  is an awesome and well informed liaison with great customer service, followup and attention to detail. I informed him what I wanted, wanted to pay and he worked hard to get me what I wanted. Carl, Senior Business Manager, worked magic on the financial end. Working with these guys made my decision to stay in the MB family a piece of cake, and well worth it!

 8 years ago (07-09-2017)

Can be busy, grateful that they fit me in for a car wash, as a dealer, they have to follow company policies, so they advised not fixing my run flat tire and buying TWO new tires, plus installation - $450. I went to a local shop and they fixed the tire for $20. Before I agreed to fix the tire, I spoke with no less than seven tire professionals, all the branded companies said "they can't/won't fix a run flat", while the rest all said that run flats can be fixed now that the technology has changed in the last four years. Mercedes has very polite, helpful and professional folks, whom I appreciate immensely, but just make sure you do your own research.

 8 years ago (15-08-2017)

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