Modesto Subaru

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Address: 4360 McHenry Ave, Modesto, CA 95356, USA

Phone: (209) 846-8500

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State: California

Zip Code: 95356

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Reviews

We've always been treated well here when we bring our car in for service. They do like other dealerships, try to upsell by showing how dirty your air filter, cabin filter, etc are, but I understand that's part of the maintenance that many of us overlook and their efforts are appreciated. A simple no thank you and there is no pressure from them or guilt trip to encourage you to take their advice. The waiting area and service areas are clean, well organized and a pleasant place to wait with free water and hot beverages and often donuts. We drive close to 40 miles to have our Subaru serviced here since they really seem to know their stuff and our vehicle's needs. 

 8 years ago (12-08-2017)

The best Service Department! Super polite, friendly, fast and thorough. Then they walk you to your car and open the door and thank you again. They really go out of their way to have superior customer service here. (plus, I love my Subaru)

 8 years ago (29-07-2017)

Subaru was very slow on getting the actual recall completed. We received our 1st recall notice over a year ago when parts were not available for the air bag recall. Today when we arrived at the dealership we were informed that the loaner car promised at the time the appointment was scheduled (two weeks prior) was not available. Next we were shuffled down to Enterprise Car Rental. Once there we were charged a $50 deposit (refundable) and strongly advised to pay an extra $20 in case a pebble hit the windshield (we have full coverage through AllState or would have been charged more). Not only were we not informed of this practice by Subaru, we were not reimbursed! Compared to our last recall experience at Subaru, this was handled less than satisfactory

 8 years ago (19-07-2017)

On Memorial Day Enrique Mejia did an amazing job helping us out, helped us with all the questions we had and showed us everything they had available to find the right car for us. However we were not too thrilled that after we test drove the car we had already thoroughly inspected decided to purchase, the keys were given to another associate to park it for us, but instead the other guy drove it around back and sold it to a different family. When Enrique told us what happened as we were midway through the purchasing process, told us that there was another car exactly like the one in the side lot. Since it was at the very end of the evening past their normal closing time almost 10pm, it was dark outside, we were rushed and weren't able to fully inspect the car that was delivered to us before leaving the lot. The other associate dampened the experience for us, but Enrique did a great job in trying to help us out as much as possible, we will be going back to Enrique in the future for our next Subaru purchase. Thanks Enrique and Jason!

 8 years ago (06-06-2017)

So easy to get what I wanted. Mike W. Was very friendly and knowledgeable. Good price for an exceptional value. Love my Subaru!

 8 years ago (09-07-2017)

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