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O2 Fitness - Raleigh/Brennan Station

  1. Northwest Raleigh
  2. North Carolina Gym
  3. Raleigh Gym

Reviews, get directions and contact details for O2 Fitness - Raleigh/Brennan Station

Address: 8111 Creedmoor Rd, Raleigh, NC 27613, USA
Phone: (919) 676-5802
State: North Carolina
Zip Code: 27613


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Reviews
Staff is wonderful, great equipment, lits of classes, and personal training worth the extra price, especially if working out with an injury. Jenna is fantastic! Have noticed the dedication and professionalism of all the personal trainers as well.
8 years ago (23-03-2017)
No customer service or appreciation at all!!! I have been going to 02 for about a year and a half now. I have been to several locations in NC as well as SC. The locations in NC for the most part are all nice and clean, but almost all the locations in SC are neglected!!! I've seen many items that have been stolen and never replaced or good equipment swapped out for old crappy ones. I've watched at least 4 different employees working the front desk and most of them are never able to answer any questions or help in anyway. For almost a year now I've been paying quite a bit of money for a personal trainer. I'd never worked with a trainer before so I was a little nervous, but after a few months I got comfortable with him and saw a lot of progress. After about 9-10 month of working out with him he was let go. I of course was not very happy about it since I had been working out with him for so long and had developed a great working relationship with him. I expressed my concern to O2 and they put me with someone else. She was incredible!!! She was so knowledgeable and professional and I was very happy with what she was teaching me. We worked out on a Saturday and set up another workout for Tuesday morning. On Monday I received a call from girl who said my trainer wouldn't be able to make it in on Tuesday and to call her back if I'd like to reschedule. I was confused and disturbed since it wasn't my trainer who called. I was worried if she was ok or had maybe been in a bad accident as couldn't call herself. I sent my trainer a text the next day to make sure she was ok. She responded by saying that per her contract she couldn't legally talk to me. I knew exactly what this meant. Just two weeks before I signed another contract with her for 10 sessions that was to start in March. I'm so disgusted with the turnover at this gym! It takes time to build a relationship with a trainer and to learn each others style. They are now wanting to put me the a 3rd trainer in less than a year!!! I have reached out to one of the managers and have yet to hear anything back. All I want is for someone to take into consideration how much it affects you when their trainer keeps getting switched. There is obviously some major internal issues going on in this organization which prevents them from keeping good staff and good equipment.
8 years ago (13-03-2017)
The area is spacious. Excellent customers service. They have all the high quality machines you'll need for your workout. Must try.
9 years ago (06-11-2016)
Keep copies of everything, and dont take anyone's word for anything here.
8 years ago (14-03-2017)
They continued to charge my credit card, even after I signed an agreement to terminate at the end of my 1 year contract. They have not yet fixed this.
8 years ago (14-03-2017)
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