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Ross Dress for Less

  1. Florida
  2. Winter Garden Store

Reviews, get directions and contact details for Ross Dress for Less

About

The best brands, the latest fashions for family and home—all at 20% to 60% off department store prices.

Story

At Ross expect to find designer and brand name fashions for men, women, kids and home at everyday savings of 20-60% compared to department and specialty stores.
HOW DO WE DO IT?
First, our buying teams are located in the fashion centers in the United States – New York and Los Angeles. This allows our buyers to have a pulse on the market and to work closely with manufacturers to negotiate the best possible deals. By focusing on opportunistic buying strategies, Ross is able to offer great savings to you.
Second, Ross maintains strict controls on expenses and inventories. Our stores are designed with "no frills". We have centralized check-out and simple fashion displays in order to save money and pass our savings on to you.
Third, we keep it fresh by buying different merchandise for different stores.
Do the Math
The savings are on the ticket. Compare our prices with theirs and see how much you save.

Address: 3355 Daniels Rd, Winter Garden, FL 34787, USA
Phone: (407) 877-7704
State: Florida
Zip Code: 34787


Update Info
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Reviews
Really hit or miss at this location. Always busy. ALWAYS. But the quality of items can sometimes be good. Usually not much in the men's section. It's also always filthy. Literally walked in at opening and there was crap strewn everywhere. How was that not fixed either after closing or before opening?
8 years ago (15-04-2017)
My wife purchased some clothing that she tried at at the store and seemed to be happy with the look, and style upon bringing it home she removed the price tags and hung them on hangers, two days later she realized that the clothing (shirts, not lingerie or swimwear) she didn't like how it would look with her other items of clothing, she still had the tags (although not attached) and proceeded to put the articles back in the bag along with the price tags and the original receipt. Since we do not live near the Ross store she purchased it at, she decided to return it at the Ross location near our home (STORE #1072) upon arrival to the returns counter, she advised the sales clerk of why she wanted to return the clothing, the sales clerk immediately gave attitude and proceeded to tell my wife that she couldn't accept clothing that didn't have the price tags attached, my wife asked her to verify with the manager, which supposedly informed her of the same. My wife proceeded to say that the price tags were in the bag and she could match them to the articles of clothing, at which point the sales rep stated "that item has been worn and can not be returned." Never even looking at the clothing, my wife was offended and bothered and stated that she would never buy from that Ross location and proceeded to leave. I met my wife at the exist of the store and she informed me of the situation and how it went, I asked her to provide me the receipts so that I could review the return policy, I read it and asked my wife to wait for me in the car while I attempted to speak to this sales rep. I went inside and waited in the line, when called the same sales rep called me up to the return counter and asked for my bag, I hand it to her, she proceeded to open it and turn it upside down and shake the products out, with no regards to what was in it or how the products were being handled. When she realized that it was the same two pieces of clothing that she had just seen from my wife proceeded to say to me "I already told your wife that we could not accept these" with a really bad attitude, I then asked her to provide me the name of the store manager and her name on a piece of paper, she did, I then asked to speak to the manager on duty, it took him 15 minutes to come out to speak to me, when he did as expected he sided with his employee, he then asked the sales rep to point out what proof there was to demonstrate that the shirt had been worn, she pointed out a faint white streak less then an inch long and said that it was deodorant, I asked how can you prove that was my wife's or that it didn't occur while trying it on in the dressing room, to which his response was he couldn't, but how could I prove that it was or wasn't either. I said exactly so we now fall back on the fact that your companies return policy verbiage isn't clear on what demonstrates whether the article was worn. There were no other stains or signs that the shirt was worn, but he refused to accept the return, I then asked for his manager's name and the names of the store manager, and district manager. He provided it to me and proceeded to say that the store manager was on vacation and would not be available for another couple of days. I informed him that at this point it had nothing to do with the money that totaled less then $30.00 dollars, that this was about the principal, and the rude attitude and unprofessional of his employee. I advised him that I was while standing in the store sending an email to the cooperate office as well going to file a complaint with consumer affairs and the BBB, to which he replied with "that is your right sir" with a smug attitude. Ross if this is the way you treat your customers. I will gladly pay full price for my clothing at the department store and avoid you all together. Remember that loosing me represents little to nothing to you in revenue, but I promise you that I will make it my personal goal to let everyone how horrible your company treats its consumers. I will blast it all over social media and make it go viral.
8 years ago (15-03-2017)
Always a very good selection. I tend to go out of my way to go this ross
8 years ago (23-06-2017)
Good place to shop , found good deals! Bought like 10 shirts for less then 100 easy!
8 years ago (19-04-2017)
Great customer service. They are open till late!
8 years ago (14-04-2017)
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