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Reviews, get directions and contact details for Sea Shell Pet Shop

Address: 114 Institute Ave, Mooresville, NC 28115, USA
Phone: (704) 663-5158
State: North Carolina
Zip Code: 28115


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Reviews
Absolutely terrible! I don't know how this store has managed to stay in business for this long. You walk into the store and you're hit with this awful smell. All pet stores have a certain smell of course but the smell here makes petsmart look like bath and body work. All of the products and shelving are covered in think layers of dust, dirt, and god knows what else. The place just looks run down in every area. The outside, floors, shelving, animal enclosures, EVERYTHING. To make things worse, the animals are in terrible conditions. Especially the mice and rats. There are far too many of them crowded into a small dirty tank. And I witnessed some thin looking rats eating a few of their still ALIVE and moving tank mates! Once I asked the woman there where they got their puppies from and she was reluctant to answer. Which leads me to believe that they came from puppy mills or some place similar. They don't have anything here that you won't find at some nicer more popular brand stores. I think the only okay thing about this store is the funny talking bird they have there. Other than that I'd give this place -5 starts if I could.
8 years ago (09-03-2017)
Incredibly friendly and helpful lady greeted us. The selection of cats and dogs are small. We bought her only 2 cats at the time... but they were very healthy and are great family pets. I am glad she has a small selection instead of being a pet "mill". Prices on animals and items were fair and she promised they would be healthy.
9 years ago (26-08-2016)
Place should be shut down!!! I went with my daughter (19 years old) when we went to the post office across the street. We have lived in Mooresville for 11 years and thought we would check out the place. I am redoing my 100 gallon fish tank and when we walked in the SMELL almost knocked out us. DIRTY / MUSTY and fish tanks are so loaded with overgrown plants and algae and most fish were and are in VERY POOR CONDITION!! I am an avid fish lover of 25+ years and was horrified to see this in a pet shop! We then walked towards the hamsters and mice and the mice had like 50 in one small tank laying on each other and trying to jump out. I spoke with the lady who is the owner and she has owned the place for like 35+ years, and it's a shame that she can no longer take care of it, as I am sure that was her passion many moons ago, but I expect to go back in shortly and if it still that way, then I plan on calling the authorities on her to have it shut down or at least complain enough to get something filed. No animal should be in the conditions in which we saw them the day we entered that store.
8 years ago (28-10-2016)
First time checking this place out. This shop is filthy. The fish tanks are all in desperate need of cleaning. Dirty animal crates. Far too many mice crammed into small cages together. Health of some animals looked questionable. I would never purchase anything here and will not be back.
9 years ago (15-05-2016)
I used to come here a lot and look around, we had no other pet stores in the area. Last year, we were looking to add a ferret to the family. I had not been to the shop in over 2 years. This is first place I came. She had one lonely ferret in a dirty cage. I petted him awhile and then asked how much? She told me 195 dollars! I understand she has to make money but his cage was disgusting and many of the other small animals were in cages that were not kept up as well. I went home and felt so bad for him. Now, she stated he was a kit. He was now an adult, no one was going to give her 195 when Petsmart has them for 90.. I went home and I ended up calling her to see if she would take less. She refused and said the "right buyer" will come along. She'd rather him sit in the shop forever instead of having a loving home. Not only that but she's very rude and comes off like she doesn't want to be there or that she's forced into being there. I haven't went back since and if it wasn't the fact of the ferret's questionable health..I might have bought him. The aquariums are decent and the bird cages but the small animals suffer.
9 years ago (21-01-2016)
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