Speedway Chrysler Dodge Jeep, Inc.

Reviews, get directions and contact details for Speedway Chrysler Dodge Jeep, Inc.

Address: 555 N Main St, Lansing, KS 66043, USA

Phone: (913) 727-9400

Website

State: Kansas

Zip Code: 66043

Opening Hours

Monday: 9:00 AM – 7:00 PM
Tuesday: 9:00 AM – 7:00 PM
Wednesday: 9:00 AM – 7:00 PM
Thursday: 9:00 AM – 7:00 PM
Friday: 9:00 AM – 6:00 PM
Saturday: 8:30 AM – 6:00 PM
Sunday: Closed

Update Info

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Reviews

BUYER BEWARE!!! Purchased a 2013 Toyota Sienna that left me stranded on the side of the road overheating just 40 days from purchase. I just took it to Legends Toyota and found out it was a wreck, that wasn't put back together right, and of course this information wasn't shared with us. Thankfully it appears to be a rather simple fix, installing the hose clamps correctly and flushing / replacing all the coolant. My sales rep was great, and agreed they should make this right. We're talking about $300-400, unless there's other surprises waiting for me. I called and explained the situation today. Unfortunately I was told to pound sand. Taking care of your customers and going the extra mile is how you earn their loyalty and show you stand behind the cars your sell. Seriously, this a radiator hose we're talking about. However, they showed their true colors today in my opinion. I was making payments on the small amount we financed for 90 days to scratch their back. They get a 'finders fee' through Ally if the loan isn't paid off for at least 90 days. It's getting paid off tonight! Why would I hook them up when they are obviously done with me. If you're willing to lose a customer and referrals over $300, that tells me all I need to know...

 8 years ago (09-12-2017)

Professional staff that offered a fair deal. Unfortunately, not quite as good as we had hoped so we weren't able to come to a deal. Be sure to ask about their administrative fees up front so you don't get unpleasantly surprised when you sit down with the financial manager. The factory warranties they offer with some of their vehicles are great, but even though they are 'free', the management was much less willing to deal then other dealerships we worked with by offering considerably less for our trade and kept coming back to the warranty as worth the extra cost. Overall a good experience and our salesman was very nice and professional, just not as good of value as we had hoped for. However, I would suggest you give them a try as they have a good selection of nice vehicles at reasonable prices.

***Edit / Update*** The dealership called back the following day and gave us an offer that we decided to take. The paperwork was all done ahead of time and was fast, easy and professional. I would have upped the star rating to four stars, but there was one hiccup that really frustrated me. We had made a point to ask and had been told there were two keys that would come with the vehicle. After we had done all the paperwork, signed over our trade in title and had written the check, we were informed there was only one key. At that point I realized there was no point in arguing and they didn't offer a replacement. Just a shrug and a quick 'sorry'. I haven't priced them, but I am guessing it will cost at least $200 to get another key and have it programmed. A little thing that somewhat soured an otherwise acceptable business transaction.

 8 years ago (30-11-2017)

Very friendly staff. Needed a car for when my newborn got here and they helped me find a great car that fit my budget. No gimmicks, just honest salesmen. The service department is great too! Always help when I need a quick fix! Very good dealership and I recommend them to everyone of my friends and family.

 8 years ago (22-11-2017)

Was told they needed to run my credit to get the numbers close as possible.  I asked if it was a soft hit.  I was told it was a super soft hit.  They came back with very vague numbers and told me it was the worse case scenario.  I asked why they ran my credit then for the closest numbers?  When I got home my credit had a hard hit on it.  So much for super soft.  I would not send my worst enemy to this dealership and I will drive into Kansas City if I need anything from now on.

 8 years ago (21-11-2017)

I was in last weekend to get a new car. I did not set up an appointment and the first person to welcome me inside was Brett. He was super caring and made me laugh immediately. It was obvious that he really cared about me and wanted to help me through this process. He took me for a test drive and was making me laugh the entire time and really knew a lot about the car I was looking at purchasing. He and the general sales manager helped me get to the payments that I want and I wasn’t in there longer than 90 minutes!  I love my new Hellcat!! Thank you so much Brett!!!

 8 years ago (22-11-2017)

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Speedway Chrysler Dodge Jeep, Inc.

Reviews, get directions and contact details for Speedway Chrysler Dodge Jeep, Inc.

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