Sprint Store

Reviews, get directions and contact details for Sprint Store

About

Sprint by Adcomm Digitel: Located on Franklin Road in Roanoke, VA. Our mission is to give customers the best wireless service for a lesser price!

Address: 3737 Franklin Rd SW, Roanoke, VA 24014, USA

Phone: (540) 345-3737

Website

State: Virginia

Zip Code: 24014

Update Info

Similar places near

The UPS Store 9 meter Mary was very helpful and the experience was great. Earlier this week I had a poor ex...

Security Lock & Key Inc 156 meter My experience was great.I had some older home locks that Lowes and Home Depot could n...

Kmart 393 meter Today is the first time in a long since I have been here, and I didn't find what I wa...

Kroger 445 meter Good variety of foods here. Also this one I think seems a little nicer than some of t...

American Freight Furniture and Mattress 481 meter 4/2/18 Purchased over $2500 of furniture at noon today before we left we we're told t...

Barnes & Noble 511 meter Compared to the Valley View store, this one is amazing. It is never overcrowded, pa...

GameStop 671 meter Employees there are great. They always go above and beyond to reach customer satisfac...

Star City Batteries 731 meter For all of your battery needs! Single Use, Rechargeable, Cell Phone, Camera, Motorcyc...

Staples 901 meter Personal service from Xavier at Copy and Print, Chris with tech support, and Ryan at ...

Grand Home Furnishings 985 meter It's a nice showroom, but the experience ends there. We placed an order for furniture...

Fleet Feet Sports 1 miles Excellent service. Salesperson took time and ensured proper fit. Digital sizing is pr...

Audiotronics, Tanglewood 1 miles Audiotronics got my stereo sounding all sexy again. I went thru some rough weeks with...

Carpetland USA 1 miles Not at all happy with carpet installation. Daughter's room had noticeable hump under...

Kohl's Roanoke 1 miles Not Helpful at All. This was my first time in Kohl's. They had an item I needed that ...

PC Land Roanoke, LLC 1 miles Worst experience ever. Took my Samsung tablet in with cracked glass for repair. Nea...

Sound Decision 1 miles Had a head-unit replaced in my truck. Was able to walk-in without an appointment, an...

Big Lots 1 miles Big Lots! I can remember when it was the store that only had over stock and discontin...

Batteries Plus Bulbs 1 miles Ordering was super easy online.. though I am glad I did not have to pick up right awa...

Reviews

I have experienced a few things that I don't like about Sprint since I migrated this past weekend. However, that all changed when I went into the Townside location on Franklin Rd. I entered the store, well, let's just say not so friendly and Justin and Keenan completely turned me around. They were very polite, very knowledgeable, and extremely helpful. If I ever have any other questions, want to make any changes, or just want to go talk to people who know what they are talking about, I will go to the Townside location and see either one of these guys and know that I am being taken care of. I also saw management potential in the two of them if so they chose to go that route. Thanks again, guys. Y'all made my day a much better day.

 8 years ago (24-03-2017)

Worst customer service...EVER! I bought a phone holder on Monday. It didn't work for my car because of the area I needed to install the phone. I tried to return it, but they only offered me store credit because their manager was the only one who could perform a return, and he/she was unavailable. They told me to come back on a Wednesday. I went back and the ASSISTANT MANAGER could not perform the return. She stated that a manager had to perform the transaction and told me to come back on a Thursday when the manager would be there. 
Also, one of the sales reps tried compensating me by offering me a phone charger and case, stating "your case sucks, man. You should get this one." I didn't tell him at the time that this location sold me the case to which he was referring. If the managers don't trust their employees to do a basic return, that says a lot about the confidence they have in their employees.

 9 years ago (15-02-2017)

Scott had great customer service and we were helped right away. Left satisfied and with a new phone

 8 years ago (25-03-2017)

Our company lines used to be with Ntelos but we made the switch to Sprint nearly a month ago.  This location has friendly, knowledgeable , and determined staff.  Our business needs were met and Daniel provided exceptional customer service.

 9 years ago (29-11-2016)

Staff was knowledgeable and friendly. Greeted me as I walked in the door and made me feel like my issue was of the utmost importance. Reps were patient with my lack of knowledge about phones and answered any and all questions I had before I left. Highly recommend above corporate store.

 9 years ago (02-07-2016)

Comment on this business

Map, Satellite View
Street View

to add Sprint Store map to your website;

<iframe width="450" height="300" src="https://us.a-better-place.com/v.php?seo=sprint-store&id=273090&yuk=300" frameborder="0"></iframe><p style="font-size:11px;margin-top:5px;"><a href="https://us.a-better-place.com/sprint-store-i273090.html" target="_blank" title="Sprint Store">Sprint Store</a></p>

Sprint Store

Reviews, get directions and contact details for Sprint Store

About

Find nearby businesses, restaurants and hotels

We use cookies