Thrifty Car Rental

Reviews, get directions and contact details for Thrifty Car Rental

Address: 1515 Aviation Way, Augusta, GA 30906, USA

Phone: (706) 771-9002

Website

State: Georgia

Zip Code: 30906

Opening Hours

Monday: 7:00 AM – 12:00 AM
Tuesday: 7:00 AM – 12:00 AM
Wednesday: 7:00 AM – 12:00 AM
Thursday: 7:00 AM – 12:00 AM
Friday: 7:00 AM – 12:00 AM
Saturday: 7:00 AM – 10:00 PM
Sunday: 7:00 AM – 12:00 AM

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Reviews

The customer service is great!  The staff does everything in their nature to be sure each customer is taken care of.

There was a crazy lady in front of me that was so rude, and the staff was as pleasant as they could be.  

It seems that the customer thought that they were entitled to something because of their own problems in life.  I looked at the previous reviews, and I did not encounter any problems at pick up nor when I dropped off the car.    I got a super nice Dodge Charger at an upgraded rate IT WAS SO WORTH IT!  The car had a Hemi engine, nice wheels, I loved it!   Thanks ladies again, you made my trip a blast!

 7 years ago (03-01-2018)

I couldn't have asked for anything better than this experience!
From beginning until the end everything was so simple.  I used a debit card and the longest process was waiting on my car insurance to confirm what coverage I had. The car had some scratches on it, but to be honest its a rental car and I am not buying it so it did not bother me at all!

 7 years ago (22-01-2018)

***If you value your safety,  run the other direction*** I rented a vehicle in order to have a reliable vehicle for a very long car trip with two small children.  The car I was given had a slow leak in the driver's side front tire. Noticed after filling up there was a red arrow on the tire??  Not on the others. The Baltimore location thought this was very disturbing,  had me take photos of the tire. Etc. They couldn't trade out cars at that location due to Augusta not being a corporate location.  They did however, try to fix the tire and told me the Augusta location should compensate me on the bill for my troubles.  Don't even attempt that.  Had extra charges on my bill, credited me 25 dollars,  which barely covers the 20 worth of air I put in the tire. That aside, my main concern is the jeopardy my family was placed in by being given an unsafe vehicle.  When I asked for service records on the vehicle, I was told they had nothing on record and things got ugly from there.  Contact corporate,  they don't care, BBB, lawyer.  It was basically like a challenge and they couldn't care less.  How this place is still in business is beyond me.  Still plan on contacting BBB, and the corporate office.  What a horrible representation for the company.  The Baltimore location's staff was excellent. How these folks are still employed is beyond me.  Never renting from them again.

 7 years ago (10-10-2017)

Really Nice cars available and manager assisted me in getting an upgrade at a reasonable price for 3 days to Florida!

 7 years ago (22-01-2018)

Jessica was an angel this evening at AGS! The customer service was amazing, detailed & quick. I'm really am impressed with Thrifty. They have great rates and  new vehicles! PS: they still take debit cards. I will definitely renting from them again & will spread the word!

 8 years ago (03-05-2017)

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