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UCHealth University of Colorado Hospital (UCH)

  1. Fitzsimons
  2. Colorado Hospital

Reviews, get directions and contact details for UCHealth University of Colorado Hospital (UCH)

UCHealth University of Colorado Hospital (UCH)
Address: 12605 E 16th Ave, Aurora, CO 80045, USA
Phone: (720) 848-0000
State: Colorado
City: Aurora
Zip Code: 80045


Opening Hours

Monday: Open 24 hours
Tuesday: Open 24 hours
Wednesday: Open 24 hours
Thursday: Open 24 hours
Friday: Open 24 hours
Saturday: Open 24 hours
Sunday: Open 24 hours

Update Info
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Reviews
I honestly wish I could give them zero stars. I had my daughter here 5 years ago and they have completely changed. They are nothing like they were now they just SUCK. They are full with incompetent people and schedule you appointments that are always 30 minutes behind schedule. Not only do you check in on time but even after the 30 minutes of them being behind your appointment still isn't seen until 40-50 minutes later. For someone that has to work and rescheduled there appointment they should let you know when you check in, instead they look at you check you in and wait for you to come up and complain. After I asked if they were behind the nurses and front desk staff rolled there eyes at me and didn't acknowledge me anymore. This place is a joke and they have no customer service what so ever. If I could switch hospitals I would but I'm due right around the corner.
7 years ago (20-04-2018)
I am very unhappy with the inpatient process. I pay a good amount for my insurance each month, and the service I receive is sub par. I have been with this hospital for over 10 years and the changes for inpatient services are just not what they use to be. You have to pay a co-pay just for doctors to take one look at you and refer you somewhere else. They don't touch you, don't order any tests. You could save my money and give me a referral questionnaire, refer me through email, or on the phone. Once you are referred to a specialist it can take MONTHS before you are able to get in for a consultation, let alone any treatment or additional tests which take more time. Having a job and trying to take time off for all of these little visits is a nightmare, and if you have anything aggressive or life threatening , good luck trying not to die in the time that you are waiting to see a specialist. The patient care standard here is very low, especially for customers who pay insurance specifically for this hospital. I use to refer people to this hospital for their services, now I tell them to go with other options.There needs to be a board or someone on this issue quickly because it is a huge liability. If paying patients are waiting more than a month for care that is a problem. This should be a simple standard of care, and customer service .
7 years ago (30-01-2018)
If you have serious medical issues, this is the hospital you want to go to. They are a teaching hospital and their interns/fellows learn from tenured doctors. The collaboration between doctors is excellent and they help each other come up with the best possible solution for your situation. I am included in the conversation as a caregiver and not talked down to... I like that because those of us who are with someone terminally or chronically ill know what's going on, on a day-to-day basis and our opinion/input matters.
7 years ago (15-02-2018)
We’ve had issues every single time we have come to this emergency room. This most recent visit was the worst and definitely our last. The did next to nothing and tried sending us on our way with a prescription when my fiencee was having trouble breathing! Then when we tried to have something more done the nurse, Phillip, was giving us attitude even though he had absolutely no idea what was even going on!!! If I could give 0 stars I would. This place is a joke!!!
7 years ago (08-03-2018)
This was the worst experience I've ever had. Waited more than 5 hours just to be seen. Rarly even got checked on, had to leave my bed just to ask why hadn't anyone came into see me. No courtesy for their patients, no customer service. The attitude of I'll get to you when I get to you. I was extremely disappointed. Yes, I do pay money for my insurance and even if I didn't no one deserves this treatment.
7 years ago (19-04-2018)
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