United States Postal Service

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Address: 30 W Pershing Rd Ste 112, Kansas City, MO 64108, USA

Phone: (800) 275-8777

Website

State: Missouri

Zip Code: 64108

Opening Hours

Monday: 7:30 AM – 6:00 PM
Tuesday: 7:30 AM – 6:00 PM
Wednesday: 7:30 AM – 6:00 PM
Thursday: 7:30 AM – 6:00 PM
Friday: 7:30 AM – 6:00 PM
Saturday: 8:30 AM – 3:30 PM
Sunday: Closed

Update Info

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Reviews

They lost a package a month ago. I put in a lost package. It showed up a week later. If they had keyed in the tracking number it would have gotten here on time- the scan bar had gotten rubbed off.
Now they have lost another package. Put in a lost package request, 5 days NO response!
Now today I see another is likely "lost"!!!
These orders are for my business and this is getting insane!

 7 years ago (10-01-2018)

After living in the delivery zone for this location for 9 months, they've failed to deliver more packages than they've successfully delivered, when you call it's always someone else's fault somehow and when they give you the number for the other department, no one answers. Yet after you call to let them know they failed to deliver it for no discernable reason, it suddenly shows up the next day. 

They failed to deliver a package once because they said it didn't fit in the parcel locker, yet the NEXT DAY, behold, it magically was in there fitting fine. Not even an angles thing, it was a plain box inside a square locker. I called about another missing delivery that I only knew failed because of Amazon notifying me, the USPS didn't leave any notice, and did not attempt to deliver it the next day, and I got told to "call back if it wasn't delivered later" (it was not flagged for redelivery, apparently) and then told to call another department that maybe had it. And of course 25 minutes of trying to call with no answer, no machine, not even a "can you please hold"

I have occasionally had issues with deliveries everywhere I've lived, everyone has. But this is far and away the worst I have ever had to deal with.

 7 years ago (12-12-2017)

The absolute worst example of customer service that I've seen in a post office. Wish I could give a -100 stars. Rude is not the word.... so unprofessional & utterly worthless. Pretty sad when a manager won't talk to a customer about a problem and hides 3 feet away behind a door to talk to the incompentant cashier. I can only hope this sesspool of a government agency finally runs out of money someday. We can only wish its sooner rather than later. Avoid this place like the plague

 7 years ago (18-09-2017)

Every time I come in to this office to mail a package the same thing happens: there is a line, the clerks call people out of order from the line to help them, and by the time I get to the front of the line, they close their windows and disappear. This is the type of commitment I have come to expect from the postal service, but this location is certainly the best at being the worst.

 7 years ago (22-12-2017)

I use this post office regularly and find that the staff is pleasant, the surroundings are beautiful, and the lines to be just like anywhere else. Also, there are designated USPS spots for people that just need to run in for the post office that are free. :)

 8 years ago (09-02-2017)

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United States Postal Service

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