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Reviews, get directions and contact details for United States Postal Service

Address: 850 Twin Rivers Dr, Columbus, OH 43216, USA
Phone: (800) 275-8777
State: Ohio
Zip Code: 43216


Opening Hours

Monday: 8:00 AM – 7:00 PM
Tuesday: 8:00 AM – 7:00 PM
Wednesday: 8:00 AM – 7:00 PM
Thursday: 8:00 AM – 7:00 PM
Friday: 8:00 AM – 7:00 PM
Saturday: 8:00 AM – 2:00 PM
Sunday: Closed


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Reviews
Dreadful. From the USPS website: "International money orders are convenient and secure ways to send money internationally. They can be purchased at any Post Office (tm) location in values up to $700. You can pay for your money order with cash, debit card, or traveler's checks." First, we go to one post office in Worthington, which says only this location does money orders. I guess that was a lie, too. My boyfriend, a New Zealand exchange student, needs a money order to pay for an apartment. This is the only (and best) way to access money from an international bank, in large sums at once. He walks in, only to be told that he needs proof of a permanent residence in the United States for a money order. The lady behind the counter says his visa, his F1, his pay stubs, his passport, nothing he has is adequate proof because it's not US-issued documents. She says his United States /visa/ isn't a US-issued document. He needs a permanent residence in the United State for a money order... When you need a money order to get a permanent residence. She offers no solutions, obviously trying to frustrate him enough to give up and leave. Excuse me? This is how visiting dignitaries and tourists often access their cash, so that's a lie. I go in, though, with my proof of address, and all of my information. As I talk to her, she tells me that these aren't approved documents either. I ask her what documents are. She refuses to elaborate and repeats that these aren't documents she can accept. So... What, the documents you "need" to "do your job" are a secret? Classified information? Could you at least be a little less *insulting* with your quality of lie? I stand there and provide her with my passport, my driver's license, letters addressed to me, more. She gives me some documents to fill out. I start to fill them out. As I do, she suddenly claims no, this location doesn't do international money orders. See the quote from the website above. I stare at her, silent, unbelieving, as a line forms behind us because of all this piddlefarting she's doing, having us stand there 20 some minutes trying to get a basic service... And she suddenly claims that her computer has locked up and she can't do any more transactions of any kind today. And, as far as I know, she closes that part of the post office on the spot, at 5 pm, because she asks people to leave. Dear god. I've had general troubles with the USPS before (even this location, between lost letters, letters returned to my address for no reason, lost PACKAGES, and mailing delays,) but nothing which has been so bad to make me passionately wish for its dissolution and the immediate termination of all its employees. Dreadful, dreadful, dreadful. You may as well just burn whatever you need shipped, rather than trust these blazing incompetents with it.
7 years ago (29-12-2017)
Went to this post office for submitting passport application. There was one lady named Debbie at the counter. I would like to appreciate her for being so helpful and polite. Keep it up!
8 years ago (24-11-2017)
This location might not be the best in Columbus, but the trick I've found is to attempt to make it in during their less busy hours. Typically during those times it is much easier to get faster service and less mistakes with various different situations. Plus, cheapest PO BOXes in town.
8 years ago (28-11-2017)
mailed a pkg overnight, went to wrong post office & was not delivered by specified time..was due a refund..but of course post office lied & changed in their system that pkg was delivered...my kid still doesn't have pkg but system is showing it was delivered..it was delivered from the wrong post office to the right post office but it was NOT delivered to the recipient of the pkg..so in essence it was NOT delivered by guaranteed time!! Horrible how they can lie like that & get away with it..I spent over $33 for overnight service..if I wanted it delivered in 2 days, I would have used priority for a lot cheaper! Now u call & make a complaint, no one will answer the phone!
8 years ago (18-10-2017)
They are a 0 star post office. Spent 50 minutes on hold with customer service. Then explained that the priority mail I sent on Monday was supposed to be delivered on Wednesday but hasn't arrived yet, and was shown as "in transit but delayed" on the tracking website. I explained that if it won't be delivered by Friday at Noon, we will have to reprint the document and drive down to Columbus to hand deliver it. When I asked if she could guarantee it would be delivered by then, she said she could not guarantee it, but gave me the local phone number to this post office. I spent an hour making 16 phone calls to the office and each time the phone would just ring and ring. No one ever picked up, so now I'm preparing to drive multiple hours to hand deliver a document. Don't make the same mistake I did, do not use USPS.
8 years ago (14-09-2017)
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