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Reviews, get directions and contact details for United States Postal Service

United States Postal Service
Address: 5992 Westerville Rd Ste H, Westerville, OH 43081, United States
Phone: (800) 275-8777
State: Ohio
City: Westerville
Zip Code: 43081


Opening Hours

Monday: 9:30 AM – 1:00 PM, 2:00 – 5:00 PM
Tuesday: 9:30 AM – 1:00 PM, 2:00 – 5:00 PM
Wednesday: 9:30 AM – 1:00 PM, 2:00 – 5:00 PM
Thursday: 9:30 AM – 1:00 PM, 2:00 – 5:00 PM
Friday: 9:30 AM – 1:00 PM, 2:00 – 5:00 PM
Saturday: 9:00 AM – 1:00 PM
Sunday: Closed

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Reviews
One word, incompetence. Pure and simple. They have some good people but the limited number of employees compared to the location's demand is not adequate. It is next to impossible to reach someone via phone. On several occasions tracking updates have indicated delivery, contact, etc. that is not true. They have lost my mail twice since Christmas. This location needs fixed.
7 years ago (24-02-2018)
Guy who runs this place is generally friendly, however the way this USPS is run is extremely poor. It is closed at random times, opens late, closes early and all kinds of fun. You never know if this place will be open. CAUTION to anyone who sends out packages on a regular basis. He only scans priority mail packages when he feels like it, has admit to me that he often just sends it on its way to be scanned later somewhere else. This is NOT how USPS workers are supposed to operate. I had a large package not scanned in, then lost in the mail bc it never got scanned "along the way" I am now out of both the sale and the items in the package with no proof I even sent it. This was the nail in the coffin. I am done.
8 years ago (14-09-2017)
I want there 11:30am the sign say I am on lunch I will be back 12:15 pm okay I go back and I came back 1:20 pm I see new sign saying I'll be back 2:00pm okay i am waiting now it's Best 2 :00pm stil it's not open yet
8 years ago (10-08-2017)
I would say it is the worst USPS office, but it is just the worst business in general. The guy who works there is generally rude. I've waited numerous times at the counter while the guy was somewhere else. Today, I went there after the scheduled time they take for lunch, and it was still closed even though there was an open sign. It was about 45 minutes after the sign had said. Another individual had also been waiting and tried to go in. Unless you are there in the morning and just dropping off a letter, just don't bother going.
8 years ago (19-05-2017)
The owner takes an unusually long amount of time for lunch, like an hour and a half. I went there one time in the morning and he didn't unlock the door until 5-10 minutes after the scheduled open time. This guy should get out of the service industry and go work as a police officer or something.
8 years ago (31-05-2017)
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