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Reviews, get directions and contact details for United States Postal Service

United States Postal Service
Address: 1273 Metropolitan Ave SE, Atlanta, GA 30316, USA
Phone: (800) 275-8777
State: Georgia
City: Atlanta
Zip Code: 30316


Opening Hours

Monday: 9:00 AM – 5:00 PM
Tuesday: 9:00 AM – 5:00 PM
Wednesday: 9:00 AM – 5:00 PM
Thursday: 9:00 AM – 5:00 PM
Friday: 9:00 AM – 5:00 PM
Saturday: 9:00 AM – 1:00 PM
Sunday: Closed


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Reviews
I was expecting a package to be delivered to my house and received a notification that it was being held at the post office at my request after being out for delivery the whole day. By the time I got this message the office was already closed so there was nothing I could do until the morning. When I called in the morning I was told I couldn't be helped and hung up on before I could even ask anything. I was told to call back in an hour but I would have explanation on why first. Even a simple we're busy would have been fine. I understand that customer service can be difficult but it is still your job.
7 years ago (24-04-2018)
Not the worst post office I've been to, but far from the best. Never have to wait long and for the most part, the customer service is pretty good. There's days where I come in and the staff can be rude, but then there's days where they can be extremely helpful. Haven't had many issues with the mail, esp. now that I get pictures of it emailed to me everyday, so that's a plus.
7 years ago (09-04-2018)
Honestly, I have never experienced ruder service ANYWHERE. I’d give 0 stars if I could. On this most recent (of many) horrible experiences at the EAV Post Office, one of the employees actually gave me the hand to stop me from talking mid-sentence and then she even accused me of lying about my mailman not delivering my mail until almost 9pm and being to lazy to walk my package to the door- so he just claimed a notice was left because “nobody was home” (I was outside when he initially drove up). I had to go to my car to get my phone, get back in line as she instructed and show her the text notification with the time stamp to finally get her to even ACKNOWLEDGE that I had a package there to be picked up and then she tried to tell me to come back later because it was not a convenient time (10am) for them to search for my package. I got nothing but attitude from her the entire time and she repeatedly told me that what I stated happened was “not possible”. This is not the first time an employee at this post office has been so rude to me that I actually walked out shocked. I agree with the other reviews; they should shut this branch down. It has the worst customer service (if you could call it that) and they NEVER get packages to you on time. Oh! Then they treat you like dirt when you have to come pick up your shipments that never got delivered.
7 years ago (22-02-2018)
Don’t send packages through this post office I’ve had at least 5 packages comprised while selling merchandise online. Never had one issue at any other facility. I’d only send letter and cards from this location
7 years ago (09-03-2018)
Very pleasant experience. Staff helped me fill in certified mail forms and entertained me in small talk about the neighborhood.
7 years ago (20-03-2018)
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