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United States Postal Service

  1. Columbus
  2. Buffalo Post Office

Reviews, get directions and contact details for United States Postal Service

Address: 229 W Genesee St, Buffalo, NY 14202, USA
Phone: (800) 275-8777
State: New York
Zip Code: 14202


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United States Postal Service United States Postal Service 1 miles Average post office. Looks bit understaffed.
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Reviews
Horrible horrible.. takes hours for customer service support. Even when talking to representatives they're not much help and have the meanest attitude, it's like they try to get rid of people quickly.. work effort. No words.. They always leave a notice saying they "attempted to deliver" knowing they didn't try. I waited all day and the mail lady gave me a notice knowing no package was delivered.... smh 🤦🏼‍♂️ 👎🏼📦
8 years ago (22-02-2017)
I generally have good luck when I arrive in getting prompt service. My issue here is the parking lot is never monitored and people park in the lot to tend to business at city hall.
8 years ago (07-07-2017)
Got berated by their counter staff for not having a slip when I went to pick up my package. The tracking info said it was being held at the post office so I went to get it... Then she said it was at a different office in 14215. I tried to tell her that I always pick up my packages at Niagara post office but she would not listen. I drove up to 14215 office just to be told to go back to Niagara office because that's where my package is. Some of these employees need to retire if they're going to be this crabby.
8 years ago (25-02-2017)
Excelent service in all aspect . Keep the good work up !
8 years ago (27-05-2017)
This place is horrific my package got shipped from ups to the postal office I waited all morning just to open my mailbox with a note stating they missed me but never came to my apartment I called the postal office the man was very rushy and rude I asked to get my package since the note said it was delivered back to the post office he asked me my zip code then said the lady won't be back in the office til 5 I called at 12pm I said don't you close at 5? How won't she be in!? He said well if you really need your package call back at a quarter to 5 😑I was so pissed they're terribly unprofessional!!!
8 years ago (03-03-2017)
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