United States Postal Service

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Address: 2525 E Royalton Rd #8, Broadview Heights, OH 44147, USA

Phone: (800) 275-8777

Website

State: Ohio

Zip Code: 44147

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Reviews

Great managers but overall terrible experience. The Weak link sems to be the actual carriers that deliver the mail. I have had multiple packages delivered in random locations that are NOT my address. Sometimes people return the package to us out of kindness and honesty. This last 3 packages that were delivered somewhere else, no one returned them. I'm sure they are enjoying my stuff delivered to their door! Mike and Julian were both very polite and attentive and very great guys to deal with one on one. They need to keep a better eye on what the carriers are doing because they are delivering mail to the wrong addresses repeatedly with apparently no consequences whatsoever. Too bad.

 7 years ago (01-11-2017)

Just giving one star is still too good of a rating for this post office. Always late mail. The company I work for gets late mail on the REGULAR. We always get the mail after 12:00pm when we as a business are supposed to get it at or before noon. I always call to check on the mail after 2:00 when we don't get it and I get talked to with an attitude from a worker there for zero reason other than the fact I guess I'm reminding them they aren't doing their jobs right. I only call because my company has received mail as late at 6:00 pm!!! Never mind the fact they haven't picked up our out-going mail all week which the only reply I got was "I'll text him." So your employees text on the job. Wonderful. I would love to not call about having mail or not! I just want to do my job, thank you. :) -10 stars!

 7 years ago (22-09-2017)

CALLED TO ASK WHERE MY PACKAGE WAS LADY WAS RUDE ON PHONE AND NEVER ANSWERED MY QUESTION.
OH YEAH AND JUST HUNG UP ON ME!! NO WONDER USPS IS GOING DOWN!! HOPE IT GOES ALL THE WAY DOWN!!!
NOW I REFUSE BUYING FROM PEOPLE THAT USE USPS 
I'M DONE!!! PACKAGE DELAYED FOR OVER A WEEK NOW
RIDICULOUS!!! GOOD BYE USPS GOOD LUCK!

      
      
      
 7 years ago (14-11-2017)

Jeff is awesome and always goes above and beyond to help customers out..and always with a smile!

 7 years ago (16-11-2017)

Diane, you are awesome! I have all of my wedding stuff being delivered to my dad's house which is my old address, and if it wasn't for her all of my stuff would be returned to sender or forwarded out to me and I can't even carry half of it on a plane. She has been updating me every time I get something in and it is delivered. Awesome! And she is so sweet on the phone.

 9 years ago (25-05-2016)

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United States Postal Service

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