United States Postal Service

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Address: 3675 Warrensville Center Rd, Cleveland, OH 44120, USA

Phone: (800) 275-8777

Website

State: Ohio

Zip Code: 44120

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Reviews

I'LL BE HONEST WITH YOU I HAVE HAD MY SHARE OF HORRIBLE EXPERIENCES AT THE POST OFFICE AND BELIEVE ALL THE REVIEWS LISTED HERE. BUT I HAD TO GO INTO THERE TODAY AND ALMOST WALKED OUT BECAUSE OF THE LINE, BUT I FORCED MYSELF TO STAY. THEN THE CLERK WHO TODAY WAS PAMELA NOTICED THE LINE AND CALLED FOR A SUPERVISOR FOR HELP. THEN ASKED FOR PEOPLE WHO NEEDED TO PICK UP SOMETHING TO STAND AT THE BLUE DOOR. AFTER A FEW MINUTES OF NO HELP PAMELA NOTICED AGAIN THAT NO ONE CAME AND SHE GOT BACK ON THE PHONE AND THIS TIME SAID WE HAVE SEVERAL PEOPLE WERE WAITING. I THANKED HER FOR NOTICING US. AS I WAS STANDING THERE FOR OVER 10 MINUTES SHE HANDLED EVERYBODY IN HER LINE WITH RESPECT AND WAS VERY PROFESSIONAL. SO THE REASON FOR THIS LONG REVIEW IS JUST TO SAY THAT IT WAS NICE TO HAVE SOMEONE THERE LOOKING OUT FOR THE CUSTOMER AND WAS PLEASANT. SHE GETS 5 STARS BUT I LEFT A 4 STARS BECAUSE OF THE LACK OF RESPONSE BY THE SUPERVISORS. SHAKER IS 100 TIMES BETTER THAN THE GREEN RD OFFICE IN BEACHWOOD.

 8 years ago (13-07-2017)

They need to get rid of that bald head manager,she rude as hell! She slammed the pick up line window on a elderly man that was trying to get his medication delivered.then the way she talks to people is degrading and disrespectful! How can a person like this work in customer service! She needs to be laid off! Ill never go there again!

 8 years ago (08-11-2017)

Its Okay Its a Little Slow its & its Quiet could use More help At the Front Desk 

 8 years ago (22-08-2017)

I hope i never have to go their again ever Very rude very non helpful horrible service got put on hold twice for 40 min each time   got hung up on twice customer service should never be this bad iv had better service and help at McDonalds and we all know how bad McDonalds is still never retrieved my package after 4 days of calls and going up there they make entirely to much money to be this rude and disrespectful

 8 years ago (12-10-2017)

Literally the worst. As I've ever been to. The lady behind the counter was berating an old man for not knowing where to put a package. She takes her time like I've never seen before making sure that each person takes almost 10 minutes. They're overcharging people telling them that they have to ship certain packages as priority mail, when you were clearly able to send it first class mail. Overall one of the worst post offices I've been to.

 8 years ago (27-03-2017)

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United States Postal Service

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