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Reviews, get directions and contact details for US Post Office

US Post Office
Address: 2608 Buford Rd, Richmond, VA 23235, USA
Phone: (804) 272-1423
State: Virginia
Zip Code: 23235


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Reviews
I came in to mail a package to an international destination. When I asked for a customs form to fill out the lady at the desk said she wasn't trained to do that and she's tried a couple of times and "it won't go through." I said there was a form that I needed to fill out and she said she "wasn't given many forms." It was like I was talking to someone who has never mailed an international package, much less worked a job collecting packages for the USPS. This was the second time I've used (or at least tried to use) this postal service. The first time was to return an item during the Christmas rush. After a 45 min wait, I paid for shipping and they just left the package on the table and took the next customer in line. Unsurprisingly, the package never made it to its destination. I thought it was a fluke because they were so busy, but now I think it was due to the untrained staff. I appreciate the USPS trying to have more locations to make it more convenient, but it's not convenient to have the packages lost or staff who doesn't know how to actually mail the packages so I have to go to a different location anyway. They need to retrain their staff or shut this location down.
8 years ago (21-03-2017)
I was surprised to see a Post office in a pharmacy. I was expecting some good old fashioned customer service but I was surprised because the clerk didn't seem to have any idea what she was doing. and My instinct told me not to leave my package which were pictures from a photographer of my daughter which never arrived.
9 years ago (11-01-2017)
Helpful ... Courteous ... Friendly I'm quite satisfied !!!...
8 years ago (20-03-2017)
Best deal going! Home delivery Monday through Saturday?! I LOVE MY USPS MAIL SERVICE.
9 years ago (30-06-2016)
Very friendly & helpful! Would recommend!
9 years ago (23-06-2016)
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