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Reviews, get directions and contact details for United States Postal Service

United States Postal Service
Address: 1801 Brook Rd, Richmond, VA 23232, USA
Phone: (800) 275-8777
State: Virginia
Zip Code: 23232


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Reviews
They refuse to answer the phone, no matter how long you wait, or how many times you call. I understand that this is a busy location, but waiting over 2 hours for a passport is ridiculous. I know funding has been cut for USPS, but HIRE MORE PASSPORT STAFF WHEN TRAVEL SEASON IS APPROACHING. I have to leave after waiting over 2.5 hours because I have a doctors appointment, so it's great to know that I wasted so much of my time only to have to skip my morning classes tomorrow so I can get here an hour before they open. Maybe then it will only take 1.5 hours in the waiting room before I'm seen??
8 years ago (12-04-2017)
Have had nothing but positive experiences and I go there all the time. Friendly and helpful staff. I left my phone one time and they kept it safe and even said, "We were worried!" when I picked it up.
8 years ago (03-06-2017)
When nice them, they are super nice back. Sometime Mail doesn't get to po box on time, but not sure if it's their fault. People get upset at them all the time for no real reason so being nice is a must if you need their help :)
8 years ago (13-04-2017)
They never answer the phone and do a horrible job delivering packages. On to different occasions they have delivered a package to my home opened
8 years ago (11-05-2017)
I waited on a package all day and I am diagonal accross the street and got a email from Amazon stating business was closed, that they attempted delivery and there were several of us there all day long. I hate this company. I told amazon use ups or I won't buy anymore.
8 years ago (02-06-2017)
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