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United States Postal Service

  1. California
  2. California Post Office

Reviews, get directions and contact details for United States Postal Service

United States Postal Service
Address: 191 San Felipe Rd o, Hollister, CA 95023, United States
Phone: (800) 275-8777
State: California
City: Hollister
Zip Code: 95023


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Reviews
It is so hard writing a negative review, especially when there are actually some redeeming qualities to speak of in a place. So please read this full review and take from it what you will. We try not to actually visit very often for multiple reasons, even though customer service is pleasant enough, when we do visit, we often have quite a few international packages to send. We are usually told contradictory information (to the website, and then to each other) regarding mailing requirements which make our visits long therefore holding up the flow of service and seriously frustrating us. As stated above, we've never had an unpleasant person, everyone tries to be helpful, but being given the runaround or told to come back is very annoying. Our MAJOR gripe and the reason for this review is actually to do with delivery of mail and the new attitude (or lack of) to service. About a month ago, our registered mail stopped being delivered to the door for a signature and delivery. We began getting the "sorry we missed you" card in the mail box. NO one was coming to the door to check if I was home (which I was) on 3 out of 4 of these delivery notices. We arranged redelivery as I cannot get to the office often, and on one of these occasions, it never showed. I had to manually chase the package and someone had to hand deliver it after trying for days to get through on the Hollister USPS phone line which is given for this purpose on the card. The phone is busy. Always. Today, we got another "sorry we missed you" card, even as I stood in the window and watched the van drive past. I cannot even arrange redelivery, as there is no tracking number recorded!! Again, the phone is busy right until close. Extremely unhappy with this new attitude to mail delivery. I don't know if you are too busy, or if you short staffed, but this has a huge effect on a household who deal with mobility constraints.
9 years ago (29-12-2016)
Make sure you tape your box up really good, with your own tape otherwise they will make you buy their expensive tape and tape it in front of you.
8 years ago (21-03-2017)
Friendly employees.
10 years ago (22-06-2015)
Esta abierto Siempre👮
8 years ago (09-12-2017)
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