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Value City Furniture

  1. Maryland
  2. Maryland City Furniture Store
  3. Maryland Furniture Store

Reviews, get directions and contact details for Value City Furniture

Value City Furniture

About

From living room furniture to home accents, Value City Furniture stores offer a wide selection of sofas, sectionals, tables, beds, mattresses and more.

Story

From living room furniture to home accents, Value City Furniture stores offer a wide selection of sofas, sectionals, tables, beds, mattresses and more.

Address: 1260 Smallwood Dr, Waldorf, MD 20603, USA
Phone: (301) 705-9992
moc.fcv@troppusbew
State: Maryland
Zip Code: 20603


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Reviews
This establishment is so unprofessional..You have to search around for someone to help you purchase from this store. The staff are Uneducated on the Furniture they are selling. I recently brought a King bed set from the location in Waldorf MD and the salesman only concern was getting the commission. When I brought the bed the mattress was $1000 and the mattress was defective!! The king bed was $799.00.. They had to send a "Technician" to my home and I had to wait in a large Time frame for them to arrive to my home from 130 pm to 430 pm THEY NEVER ARRIVED ..EVEN THOUGH THEY CALL YOU A DAY OR TWO TO CONFIRM THE APPOINTMENT!! THE TECHNICIAN CAME THE NEXT DAY.. When he arrives this process took 10 min for him to tell me what I already knew..Wasted my entire afternoon!! They have young girls who answer the phones who sounds like they are upset they have a job and they mumble when they speak which gives me the indication that they're highest form of education is most likely 12 grade .. The manager was unprofessional at the store when I express my concerns. Now I have to wait another week for them to replace my Mattress and again sit around in my home in a large window of time and wait as if my time isn't valuable.. I wouldn't recommend anyone buy from this Furniture store.. THIS STORE SUCKS THEY NEED BETTER TRAINING!! OR FIRE EVERYONE AND START FRESH!
8 years ago (27-03-2017)
I came to Value City an issue regarding my queen size bed and after being told there was nothing that could be done, I was directed to the manager, Mr. Filloramo. His attentive, personable, and sympathetic attitude towards my grievance absolutely blown me away and is apart of the reason for the five star rating. The second reason would be the superb customer service shown by his staff, especially by the young lady who handled one of my purchases, Christina. This Value City Furniture (and it's employees) deserves the utmost praise and appreciation, and everything else in between. Thank you.
8 years ago (01-02-2017)
Able to meet need, to do so without any hassle, and to set delivery schedule with a back-up contigency.
8 years ago (07-06-2017)
Salesperson was nice, thorough..got us in and out. Delivery was horrible, window was 11 to 1, they called at 12:45 to say shipment was damaged, couldn't receive till following wk. Following wk, they called the day bfor to change time from 8 to receive furniture to 12 to 3 which meant I had to reschedule work last minute for my clients and couldn't go in at least half day..messed up my schedule as well as my clients. Delivery warehouse needs to do a better job communicating with customers so they can adjust their schedule accordingly!
8 years ago (22-01-2017)
My order wasn't handle correctly and the quality of the furniture isn't so great. My suggestion shop somewhere else!
8 years ago (22-05-2017)
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