Video Revolution, Inc.

Reviews, get directions and contact details for Video Revolution, Inc.

Address: 7030 S Lewis Ave, Tulsa, OK 74136, USA

Phone: (918) 495-0586

Website

State: Oklahoma

Zip Code: 74136

Opening Hours

Monday: 8:00 AM – 7:00 PM
Tuesday: 8:00 AM – 7:00 PM
Wednesday: 8:00 AM – 7:00 PM
Thursday: 8:00 AM – 7:00 PM
Friday: 8:00 AM – 7:00 PM
Saturday: 9:00 AM – 6:00 PM
Sunday: Closed

Update Info

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Reviews

I wish I had more money to spend in this place. I only wish they had more computer stuff like laptops and tablets. They have all the networking stuff you need like access points, cables, and routers just not the computers or devices themselves. They do have an 80" Flexible TV there that is about as thick as a sheet of paper! The resident genius in the back talks to you like your actually a person, which is a breath of fresh air, and has helped me solve several seemingly impossible problems just by answering a few questions. You can tell its a "tech place". Nothing like Best Buy or Circuit City was.

 8 years ago (13-12-2017)

Went in there with the intention of buying a Sony Smart TV for a bedroom.  I had previously made several purchases from them in the past with no problem.  IMHO the sales clerk was so abusive and condescending in the way he talked to me, I listened to all the nonsense he spewed (i.e. needed to buy a $250 piece of furniture from them for the Smart TV to work properly, needed a screen size larger than what was necessary, etc.) and left.  I bought the Sony Smart TV elsewhere.  I won't ever set foot in this store again.

 7 years ago (29-01-2018)

Got the TV installed and operating Saturday, looks good, the wall bracket fit just like it was suppose too.  The sound bar brackets worked out with the Sony sound bar.  I appreciate all the help on your side. Thanks

 8 years ago (21-11-2017)

Beware!!!! If I could rate this place zero I would. What a JOKE! Worst communication ever. They had my home sub woofer for my entertainment center from 01-21-17 to 06-26-17 (that's right almost half a year)..... when I dropped off I was told it would be a few weeks before I got called for an estimate. I was called like they said a few weeks later and I was told it would be $350.00 and couple of weeks before they got parts. I figured it would be end of February before it was done. Months past and never received any type of follow up call. I didn't feel like I had to call I felt that it would be kind of pushy and I wanted it to be fixed right. Months into this ordeal I ran into an employee of there's 2 different times asking about my sub. He said he would check into it for me and both times I was never called. It wasn't until 06-21-17 that I got a phone call letting me know it was ready. I asked what they were going to do for me because I was very dissatisfied The service manager started giving me a speech about how they had issues getting parts (At no time was I notified about this issue) so then I asked to see what kind of discount he would give me and he said $50.00..... that was an insult! At this rate he should've just charged me for the parts which were about $100.00.When I went to go pick up the sub I told him I would pay $250.00 and be satisfied or just charge me the $350.00 and I would be on my way. He said he couldn't charge the$250.00 because he had way too much in it already.... that was a stupid mistake! I paid the $350.00 and left. Think what pissed me off the most was that the receipt even shows it was done 05-19-17. WAY TO RUN A BUSINESS Ron!

 8 years ago (26-06-2017)

Dropped t.v. off in Oct 2017 called to pick up in Nov said they had been shopped the wrong part called a few times after that to see if they got the part in they told me no right before Christmas I called and they had got the part but it was the wrong one so it had to be shipped back then I was told that they had shipped the part back 3 weeks prior to me calling and still had not gotten the part shipped back to them from the company then I called week after Christmas and they said they had been shipped the wrong part again but the right part was being SHIPPED OVERNIGHT to them and I would have it by New Years I was able to pick up my t.v. on JAN 12 they gave me an invoice of 78 dollars and then he told me 239.00 dollars they said there computer had a glitch and printed out 2 invoices not sure what was going on but something is very unnerving about this repair facility and no one ever called me to tell me my tv was ready if you don't hound them your items could sit there for months and you would never know invoice dated completed on Jan 4 2018 almost 4 months of bs how can you be waiting on a part receive it and it take 4 weeks to get another one and then all of a sudden they ship it overnight this whole place is very shady keep up your invoice and stay on top of them or you may have am INDEFINITE REPAUR BECAUSE THEY WILL NEVER LET YOU KNOW YOUR ITEM IS READY AND YOU WILL GET 2 INVOICES FOR THE SAME REPAIR NEVER GOING BACK I FELL LOKE I WAS ROBBED IN BROAD DAYLIGHT

 7 years ago (12-01-2018)

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