Zales

Reviews, get directions and contact details for Zales

Address: 1155 St Louis Galleria St #2423, Richmond Heights, MO 63117, USA

Phone: (314) 366-4406

Website

State: Missouri

City: Richmond Heights

Zip Code: 63117

Update Info

related searches: Zales payment, Zales white gold, Zales credit card, Zales near me, Zales necklaces, Zales Greenville, NC, Zales engagement rings, Zales Disney Collection

Similar places near

Brighton Collectibles 35 meter Kathy is the ONLY reason I shop here. She is amazing. The prices are a little steep b...

Charming Charlie 63 meter Always a great time and always find what I need for myself and others.

Kay Jewelers 67 meter Our experience here was fantastic!! We initially went in to look at upgrading my wedd...

New York & Company 95 meter This has to be THE WORST NY&C ever!! It looks like some kind of rummage sale with clo...

Swarovski Saint Louis Galleria 104 meter The three employees that were working that day were very unfriendly. When I walked i...

Jared The Galleria of Jewelry 259 meter I have used this store numerous times and the staff(although regularly different face...

Elleard Heffern Fine Jewelers 1 miles Excellent service. True professionals. They carry a variety of high end jewelry, and ...

Summit Jewelers 3 miles Summit Jewelers has been our go-to jeweler since we started buying "real" jewelry. Th...

Tiffany & Co. 3 miles Luv this special store

The Jewelry Exchange | #1 Jewelry Manufacturer

The Jewelry Exchange | #1 Jewelry Manufactur... 4 miles I'm always happy to visit The Jewelry Exchange on Sundays (normally when my daughter ...

Robinson Jewelry Company 4 miles Great, friendly people and exceptional service. This was my first time using their se...

Mannisi Jewelers Pawn Shop 4 miles I had a wonderful experience at Mannisi Jewelers! All the workers were kind, friendly...

Summa Jewelers 5 miles There is no expert jeweler in the entire region as good as Jim Summa.

Vincent's Jewelers - St. Louis 6 miles I've always hated going to jewelry stores, but when I wanted to get an engagement rin...

Brighton Collectibles 6 miles www.brighton.com www.twitter.com/brighton www.brightoncollectibles.com/careers

Charming Charlie 6 miles Associate advised me that a purchase is returnable for up to a year if you are a memb...

Kay Jewelers 6 miles Rude, incompetent staff member. Tried to get our 6 month ring inspection to maintain ...

Michael Genovese Jewelers 7 miles Over the past few months I shopped engagement rings at just about every jeweler in th...

Reviews

Wonderful merch spanning all price ranges and excellent staff your sure to find something

 8 years ago (31-05-2018)

Terrible service. Staff member was very rude to me and sarcastic when I asked if I could get my ring serviced, stating maliciously that it would be expensive and suggesting it would be more than I could afford, and an inconvenience to them. When I did end up getting the ring resized and the diamond "fixed" into the ring so it wouldn't fall out of my ring, the diamond fell out only three weeks later. They were rude, and then didn't even do their job, almost completely causing me to lose a diamond that has been in my family for generations. I found the diamond on the floor of my work later (thank goodness). Anyway, I suggest if you want to go to this location you instead go to Helzberg diamonds downstairs in the mall. They were very kind and provided great service, and now my ring looks great.

 9 years ago (13-07-2017)

Absolute joke ..rude unhelpful staff the lady roberta sold me junk a tungsten ring fell apart in 2 pieces..literally glued together..also had my wife ring sized and they destroyed it stretched it wire thin..then when asked for refund they called the police..neve deal with these rip off scam artist

 9 years ago (21-10-2017)

We all know that Customer Service is vital in a competitive world like this.

Zale's representative, Kristin, is a paramount in the provision of excellent service.

Kristin provided outstanding customer service to me and my Fiancé today!  We walked in and she immediately acknowledged us in a friendly manner and offered to assist us with our inquiries. 

Throughout our visit, Kristin  patiently answered all of our questions and courteously showed us several items. In fact,  after about 40 minutes, we left Zale's and visited two other jewelry stores but later returned to Zales to make our purchase.   This decision was 99% based on the service we received from Kristin. 

She showed exceptional skills in customer service. We are delighted about our shopping experience.  Bravo, Kristin! Keep it up.

 9 years ago (12-06-2017)

They never answer their phone!!!

 9 years ago (20-01-2018)

Comment on this business

Map, Satellite View
Street View

to add Zales map to your website;

<iframe width="450" height="300" src="https://us.a-better-place.com/v.php?seo=zales&id=1855308&yuk=300" frameborder="0"></iframe><p style="font-size:11px;margin-top:5px;"><a href="https://us.a-better-place.com/zales-i1855308.html" target="_blank" title="Zales">Zales</a></p>

Reviews, get directions and contact details for Zales

Find nearby businesses, restaurants and hotels

We use cookies