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Best Funeral Services West Valley Chapel

  1. Arizona
  2. Arizona Funeral Home

Reviews, get directions and contact details for Best Funeral Services West Valley Chapel

Address: 9380 W Peoria Ave, Peoria, AZ 85345, USA
Phone: (623) 486-1955
State: Arizona
Zip Code: 85345


Opening Hours

Monday: 8:00 AM – 5:00 PM
Tuesday: 8:00 AM – 5:00 PM
Wednesday: 8:00 AM – 5:00 PM
Thursday: 8:00 AM – 5:00 PM
Friday: 8:00 AM – 5:00 PM
Saturday: 8:00 AM – 5:00 PM
Sunday: 8:00 AM – 5:00 PM

Update Info
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Reviews
The absolute worst to write a review like this on the place I trusted with my mother. No professionalism and no compassion, from the get go. Completely rushed through our first meeting because I had the arrangements already made, but when the time came, they didn't have the capability of providing anything I had preplanned and Leza was always too busy to sit with us, much less ever come to the phone. We were promised a phone call the minute they knew the day the cremation would take place. That was on Jan 3. We constantly called and kept getting told since they were so busy, they would waive the "storage" fees! Finally, on Jan 15, I had enough and demanded answers. Then they said my mother had already been cremated on Jan 12 and she didn't call because "that's not her department! " Although I assigned the insurance policy to them so money shouldn't have been an issue, they submitted the final bill on Jan 6, six days before they even cremated my beloved mother and then they told us we would have to pay cash for anything else because they needed the cremation money immediately. We couldn't pay cash for the rest, that's why we had insurance. Furthermore, in order to get the rest of the insurance so we could finalize her celebration, we needed a certified copy of the death certificate, which takes 30 days, but even longer with this place, because they didn't submit for it! We ended up going to vital statistics and getting ourselves, but they had already submitted incorrect info, so now we have to ammendment it. That's only the beginning. I'm done, I'm destroyed, I'm devastated. Even misplaced my mother's ashes!! !!!
7 years ago (06-02-2018)
Best Funeral Services was excellent all around helping us through mom's passing. The celebration of life went off without a hitch. Many thanks to Pastor Dave and the staff at Best. All staff we interacted with were very caring all through the process and we were never pressured to purchase anything we did not ask for.
7 years ago (28-12-2017)
Best Funeral Service's did any amazing job for my mom's services. They were very comforting and supportive throughout the whole process. All the staff were very friendly and made the experience as easy as possible so we could lay my mom to rest peacefully.
7 years ago (29-12-2017)
The absolute worst and cheap viewing of a loved one I have ever witnessed. This place is cheap and tacky. I would never recommend this place to anyone if you care about your loved ones dignity. The fact that our friend was displayed in tacky cardboard box, without a drape or sheet, shows just how little this place cares about presentation. Basically says that if you don't pay our exhorbinant prices for a top grade cremation box, then you get a UPS container! Who wants to see their love for the last time in a FREAKING CARDBOARD BOX? This place disgusts me!
7 years ago (03-11-2017)
Unfortunately my daughter was taken from me Dec 27th 2017 and i found myself having to plan an unexpected funeral without any savings or life insurance. I was referred by my daughters grandmother and im so glad i chose this place. Lesa was a blessing from the start she took care of everything and helped me through this hard time in my life. Her sincerity is truly amazing. I would definitely recommend this place to anyone who has lost a loved one. Thank you for everything Lesa i will forever be grateful to you! Dawn Brown R.I.P Alaysha Pectral-Pete
7 years ago (16-01-2018)
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