Budget Car and Truck Rental

Reviews, get directions and contact details for Budget Car and Truck Rental

Address: 308 NE Mo 291 Highway, Lee's Summit, MO 64063, USA

Phone: (816) 243-5757

Website

State: Missouri

Zip Code: 64063

Opening Hours

Monday: 7:30 AM – 6:00 PM
Tuesday: 7:30 AM – 6:00 PM
Wednesday: 7:30 AM – 6:00 PM
Thursday: 7:30 AM – 6:00 PM
Friday: 7:30 AM – 6:00 PM
Saturday: 10:00 AM – 2:00 PM
Sunday: Closed

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Reviews

Showed up to pickup my vehicle for a vacation to find out they gave it away. Despite the fact that I had a reservation.  Would be your best bet to avoid this location.

 8 years ago (23-01-2018)

EXTREMELY Poor Customer service by the two women in the office!!! I had a car reserved for 2 months and when I came to pick it up, they didn't have anything available and wanted to put me in a pick up truck to drive 1000 miles with kids! They were extremely rude and didn't offer any solution. Definitely don't recommend this location! I went across the street to a Hertz location and received great customer service!

 8 years ago (01-12-2017)

Terrible experience.  I reserved my car online.  Paid in full.  Got there and was told I needed a credit card or a huge list of complete utility history...etc .  Very snotty.  Very unhelpful.  When I mentioned I had not been advised when Budget took my money I was told "that's because you ordered online". This lady should not be in customer service.  I went across the street and got excellent service from Hertz, with a debit card, no Hassel and $10.00 a day cheaper!  Sorry for your loss of business, Budget.  I won't be back to this location or any other!  To top it off, I have to wait 3-5 days for a refund.  Terrible!!!

 8 years ago (29-11-2017)

They didn't give me full description of what was needed to rent from them, but the employee we're nice!

 8 years ago (10-12-2017)

The staff is helpful, and always has my car ready to go. I rent 15-20 cars a year, and always appreciate the individualized customer service I receive at this location.

 8 years ago (27-10-2017)

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Budget Car and Truck Rental

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