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Reviews, get directions and contact details for Budget Car Rental

Story

Budget Car Rental Hilton Head Island operates one of the world's best-known car rental brands. Budget is an industry leader in providing vehicle rental services to value-conscious travelers. Key Drop-Off available at this location.

Address: 120 Beach City Road, Hilton Head Airport, Hilton Head Island, SC 29926, USA
Phone: (843) 689-3737
State: SC
City: Hilton Head Island
Zip Code: 29926


Opening Hours

Monday: 8:00 AM – 6:00 PM
Tuesday: 8:00 AM – 6:00 PM
Wednesday: 8:00 AM – 6:00 PM
Thursday: 8:00 AM – 6:00 PM
Friday: 8:00 AM – 6:00 PM
Saturday: 8:00 AM – 6:00 PM
Sunday: 8:00 AM – 6:00 PM

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Reviews
Excellent, friendly service & great value. Tanya (hope that is correct) went above & beyond to get me a car even though the website was wrong in stating cars were available at this location. Will definitely return! Also the gas tank was only a 1/4 full upon receipt of car & when I returned it the agent kindly gave me a refund for filling up the tank! Very impressive! Thanks, ladies!
7 years ago (12-03-2018)
Today is Christmas and I just flew across country to visit my mother for a night and then drive the family to Miami tomorrow. I arrived at the Hilton Head Airport to pick up my rental car. I walked up to the Budget Rental Counter and found a cobweb ridden desk (see picture) and an empty desk because the employee decided to leave early for the day. I called customer service and asked what I should do. Customer service recommended that I take an Uber to Miami instead. I cannot begin to explain how frustrated and disappointed I am. I gave Budget a shot and not only did they ruin my trip but they skewed my Christmas plans. I would not recommend to anyone. 0 Star for me.
7 years ago (25-12-2017)
I am always greeted with courtesy and smiles. One manager, Miss Sheria is a delight. She is attentive, concerned, warm and caring. I would recommend the Hilton Head Budget Car Rental to anyone.
8 years ago (18-11-2017)
Do NOT rent a car from Budget unless you want to spend your vacation on to their customer service department. A hold of over $5000 was put on my card instead of $149 resulting in my bank putting a security block on my card and denying me access to funds. It took me several phone calls to try to resolve it and there was no attempt at service recovery. An 'input error' was the dismissive explanation given and the stress it caused was huge. I will never have anything to do with Budget again. Deplorable customer service ☹️
8 years ago (06-08-2017)
Budget gave me a great deal on a quality car for a one-way rental. One-way rentals can be expensive, but not through Budget. Their straightforward price quote beats even the other car rental companies discounted offers. Picking up and turning in my rental vehicle vehicle was quick and easy. In addition, the staff were helpful. I left behind an important personal item when I turned in my vehicle. The helpful staff retrieved the item and mailed it directly to my home address.
9 years ago (26-12-2016)
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