Budget Car Rental

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Budget Car Rental Portland operates one of the world's best-known car rental brands. Budget is an industry leader in providing vehicle rental services to value-conscious travelers.

Address: 310 SW Lincoln St, Portland, OR 97201, USA

Phone: (503) 222-5421

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State: Oregon

Zip Code: 97201

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Reviews

When I returned my rental I was told I owed $0, but was later charged $76. When I tried to call multiple times, no one was available at this location. The national office told me the charges were for supposedly returning the car 25 minutes early. I didn't know returning a car early was a problem and am annoyed I was never noticed of this. The best part...my gas receipt from moments before my return is time stamped after my supposed return time. It seems forging time stamps to get money for early returns is ok at this Budget location. The national office finally refunded me calling it a computer glitch, but it seems shady to me.

 8 years ago (22-06-2017)

I wish I could give zero stars. Horrible customer service. Front desk lady doesn't even try to work with you when there's an issue with your reservation, just says, "I can't help you." 

 8 years ago (12-06-2017)

Absolutely terrible customer service. Made a reservation for SUV. No SUV available for pick up at chosen reservation time. When I asked how come? Their response "you have to wait an hour if you want SUV or else go to airport". I asked if it is certain that I would have SUV after waiting for an hour to which they respond "who knows with the traffic and all". No empathy or apologies. Just weird suggestion- Sit down and have a cup of coffee. They got to be kidding me!!!

 8 years ago (29-07-2016)

They wouldn't rent to me because of debit card, took the Max to Enterprise no problems. If you are using a debit card go somewhere else, their debit card "credit check" is flawed. Enterprise is just a 7 min train ride away.

 8 years ago (27-02-2017)

I wish I can grade below one star, such a big scam. Car was in fair condition, half tank gas, too bad wipes plus I rented in a raining day. Agreement said $75, then they charged my card over $200, refund me $90 after dropping  the car and never refund me any again.

 9 years ago (25-03-2016)

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