Carite of Windsor Locks

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Address: 584 North St, Windsor Locks, CT 06096, USA

Phone: (855) 424-8686

Website

State: Connecticut

Zip Code: 06096

Opening Hours

Monday: 10:00 AM – 6:00 PM
Tuesday: 10:00 AM – 6:00 PM
Wednesday: 10:00 AM – 6:00 PM
Thursday: 10:00 AM – 6:00 PM
Friday: 10:00 AM – 6:00 PM
Saturday: 10:00 AM – 6:00 PM
Sunday: Closed

Update Info

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Reviews

This is a great place to buy a car. No haggling, no pushy salesmen. I bought a Honda from here a few years ago and liked my experience so much I just helped my son buy a Nissan today.  The prices are unbeatable. 

 The first car my son looked at had just come on the lot and they let us drive out but said they hadn't looked it over yet. We liked it and contracted to buy it. After a couple of days we were going to pick it up and they told us they didn't want to sell it to us. They found sludge in the engine and wouldn't recommend it. No other dealership would have done that. They would have stuck us with a lemon. But not Carite!

I fully recommend this dealership with the highest praise possible.

 8 years ago (21-10-2017)

I bought a great 2014 civic with low mileage from these guys a couple months ago and I couldn't have been more satisfied with how things went. I was able to take my time and evaluate my options without pressure or getting called 500 times. In addition, I had a problem getting the car registered immediately and they put in the effort to secure temporary dealer plates on so I could get moving. I strongly recommend working with this car dealer.

 8 years ago (08-12-2017)

I am in the process of buying a car here. Nice selection, wonderful people. 

Why three stars?
0
Rob, the finance manager. I called to confirm that I received my insurance check and to confirm the pickup date for the car. He wasn't available and I was told my call would be returned. It wasn't, so I called again. He answered and very nastily told me that he was with a customer and that he'd call me back. I was made to feel like I was bothering him. 

I am still buying the car, but if Rob ever talks to me in that nasty tone again, I will call their corporate office and file a formal complaint.
**************************
Update: Since that fiasco, everything has been great. Rob apologized; I get it, I work in customer service too, so I understand how it is at times - all is forgiven. I was impressed at how the buying transaction was so painless and hassle free. 4/5 stars (due to the issues noted above, and I would (and plan to)  buy here again. Got a great deal on the best car I've ever owned! Thanks Rob, Ashley, Tiffany, and Allison!

 8 years ago (16-09-2017)

I looked online for a replacement car for my wife, hers was totaled a few days before, and I found a car at carite. We went and looked at the inventory on a Sunday and were pleased with the selection. I wrote some stock numbers and went the next day. Ashley was extremely helpful in helping locate what I was looking for and getting me out for a test drive. We went over cost and agreed on a payment. Gave her my info and first thing the next morning Robert from finance called to tell me we were set to pick up the car. Went to the dealership and breezed through the paperwork and were on our way! Ashley and Robert made this experience a total breeze and we are so thankful for all their help! Totally worth the drive to purchase from there and I recommend it to anybody in the market for a vehicle because this place was AWESOME!!!

 8 years ago (01-10-2017)

This is the best dealer out there and if you need a car please go here. The staff is friendly and they are not the usual sales people pushing you to buy a more expensive car. I walked in, said what I wanted, test drove and   in 2 days I had my car. Better price than any dealer I have been to. Rob was excellent in explaining everything to us. Will de gently go back.

 8 years ago (02-09-2017)

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