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Reviews, get directions and contact details for CarMax

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CarMax is the nation's largest used car retailer. Choose from nearly 50,000 CarMax Quality Certified vehicles all at low, no-haggle prices.

Address: 2211 Overnite Dr, Chattanooga, TN 37421, USA
Phone: (423) 414-3500
State: Tennessee
Zip Code: 37421


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Reviews
After going to another car dealer in the area to trade in my car and not getting the offer I wanted I decided to try car max. From the moment I walked in the door I had a pleasant experience. Bill was an excellent salesman & got my appraisal offer very quickly & made getting another car a breeze. The new car I purchased had a sensor light coming on after a few days driving it. The service center found the problem, ordered the replacement part & had it fixed in a few days (free of charge). The customer service was top notch there too.
8 years ago (18-10-2017)
After looking all over the web and my local area I finally found the truck that I needed on carmax's site. paid 500(499) to get it to Chattanooga. My sells rep (Dave Matthews) was great, kept me informed and answered any questions that i had along the way. Got the truck and while it is what I was looking for, it arrived ready for sale filthy. For $30k, I would think that a better job could have been done to clean it up and make it look more presentable than armour all on the tires. 😕😕 it is a used truck, but dang......
8 years ago (31-08-2017)
I got a great deal and my sales person was very helpful. I wasn't sure if I would even qualify for a car I wanted and he was able to get me into the car I wanted. I recommend CarMax for anyone!
8 years ago (14-09-2017)
The best car buying experience we have ever had. My husband told them what he wanted and he left with exactly that. We live out of town so most was done by phone and emails. We where in and out in no time!
8 years ago (05-09-2017)
Sales people are nice, they're never too too pushy like some dealerships. However, Their cars are 300% marked up than what they're worth. You can buy a new car, for the price of their USED cars. All they care about is money in their greedy little pockets. Also, Don't even think about trading a car. They'll give you 20% of what your car is truly worth. They wanted to give me 3,000.00 for a 14' Chevrolet Sonic with 54,000 miles on it. I didn't expect a whole lot knowing the cars history, I expected right around 5K. It was in an accident, but the plastics Were REPAIRED back to factory!!! 3,000? Oh HELL no. They're flipping delusional I swear.
8 years ago (13-07-2017)
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