Charlie's Plumbing

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Address: 1309 Pennsylvania St, South Houston, TX 77587, USA

Phone: (713) 242-7543

Website

State: Texas

Zip Code: 77587

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Reviews

I WOULD NOT RECOMMEND CHARLIES PLUMBING! I recently had one of their technicians out to fix a clogged drain. The technician spent 15 minutes doing his work and then left after seeing the water go down the drain normally. Less than 24 hours later, the same problem re-appeared, except this time it was worse. Now the initial drain was clogged again and it was causing another drain to back up as well. I quickly called Charlie's Plumbing to see if they could send someone out to fix the same problem, but they were adamant that now the technician would charge overtime rates...DOUBLE what I paid before for the same problem that they made worse. Completely unprofessional. 

I had to get another company out that knew what they were doing, charged less, and fixed the problem completely. When speaking to the manager, Doug, at Charlie's Plumbing to explain the situation, he proceeded to argue with me the entire time about how they are right and I am wrong and try to "teach me a lesson about plumbing" (which again was unprofessional). IF YOU WANT TO SAVE TIME AND MONEY, DO NOT CHOOSE THIS COMPANY FOR YOUR PLUMBING NEEDS! GO ELSEWHERE!

 9 years ago (26-07-2017)

Can't tell you how wonderful the workers were.  Knew what the were doing like it was second nature to them.  So pleased with how soon they responded and got things done.  The place was cleaner when they left than it was when they got there.  Plan on them coming to our beach house and doing work there as well.

 9 years ago (10-05-2017)

Prompt, efficient and great customer service.  Scott and Will were professional and extremely helpful - they went above and beyond.

 9 years ago (20-04-2017)

Stay away from these people they are dishonest thieves! They ask for your credit card the charge even though they have done no work .Call BBB and Texas Attorney Generals Office( Consumer Protection). They should go out of business? They stool $75 from me.
For the same work they told me $2700, Another company charged $1300' , the water heater they suggested was generic brand! The one I got is RUUD. They are thieves.

 9 years ago (21-05-2017)

My hubby works there so of course they are awesome

 9 years ago (12-08-2017)

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