John Moore Services

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Address: 10005 West Sam Houston Pkwy N, Houston, TX 77064, USA

Phone: (713) 730-2525

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State: Texas

Zip Code: 77064

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Reviews

Our experience was AMAZING! Mike & Sidney were far beyond customer service orientated, they have a true love for their profession and compassion for their clients.  All of this occurred the day before Thanksgiving and they worked 9/10 hours to ensure we weren't left without power for 4-5 days because the City and Utility Companies were closed.  The guided us in the whole process of communicating with our PUC and what needed to be said to make them realize we were in a hazardous situation & had a medical necessities. They made sure the City authorized and released the permitting quickly.  Mike was even able to see at one point my husband was overloading me with questions while I was taking care of business on the phone and redirected him professionally, ensuring my husband I could answer when I was done, so I didn't have a meltdown.  Their work was fantastic! They were efficient, thorough and their cleanliness in work/clean up superb.  Sidney and Mike were an excellent team who genuinely seemed to enjoy working together.  Their expertise in being electricians was only a part of who they truly were.  Their respect for us, our property and situation was beyond any consideration ever received from a Contractor before.  We would hire them or others from John Moore in a heartbeat from the impression they left us with.  Truly our Thanksgiving blessing.

 8 years ago (23-11-2017)

John Moore Services Electrician, Joshua Davis, provided electrical troubleshooting at my home today. He arrived on time, was very professional and despite a very elusive and difficult troubleshooting effort requiring over 4-1/2 hours, he never lost focus or his temperament. Joshua still needs to return to further troubleshoot, verify the appropriate fix and then make those repairs but I must praise John Moore Services for providing such an outstanding professional electrician and ambassador for the company in Joshua. It would be great if all service technicians were as outstanding. He was awesome and should be recognized for his efforts. Thanks to Joshua Davis and John Moore Services. I am glad I called you for my electrical needs.

 8 years ago (28-11-2017)

What can I say? The representative that came out to address my water heater problem was fast, efficient, friendly, informative and encouraging. I l use the word encouraging because from the moment  I open the door, he immediately set out to put my mind at ease by telling me “ whatever the problem I’m pretty sure we can get it taken care “!  And true to his word within minutes he had the problem Identified , The solution mapped out,  and resolved. Big ups and my hats off to Mr. Russell Herd and John Moore.
 we are customers for life !

 8 years ago (10-11-2017)

The plumbing technician, Derrik M., who came out was extremely nice, courteous and professional.

He took his time to explain the issue and treatment plan and even gave us some privacy to discuss how we wanted to proceed.

He completed the work and walked is through it all even giving us a few tips and called in a referral to ensure all aspects of our a/c unit was looked at.

Unfortunately, the technician after him wasn't as pleasant but just as professional.

We do have a 30 day guarantee but so far so good and if we do have an issue I'd definitely request the first technician, Derrick M.

 8 years ago (05-10-2017)

I would like to thank Mr. John for his honesty and concern in pointing out to me, the exact needs I had to bring my residence up to date. Mr. John is a very professional representative for John Moore, he's not misleading to the consumer, he cares and respect their needs and concerns. Thank you sir for all that you do for the welfare of the consumers. I would gladly refer John Moore Company to others.

 8 years ago (10-11-2017)

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