Best Plumbing

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Address: 7802 Farnsworth St, Houston, TX 77022, USA

Phone: (713) 697-4400

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State: Texas

Zip Code: 77022

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Reviews

They were called in for a leak in my apartment ceiling last week. The gentleman that came was super pleasant and efficient. He even swept my floor during cleanup. I can't say enough good things. Thank you for a job well done.

 9 years ago (03-07-2017)

This company has an established set of captive users, such as the town home community where I bought a property in. By contract with the town home community's HOA, they have exclusive control over the master shut off valve at the property. So they are the only plumbing company that can close off the main valve for plumbing repairs in any unit. The one time that I unfortunately called them, the woman who answered the phone rudely asked for a credit card number before she would set an appointment with a plumber. When I expressed concern about security, she rudely told me to call someone else if I had problem with that. On the day of appointment, the plumber showed up 20 minutes after the appointed time, but wrote an invoice stating that he arrived at the appointed time and added another extra 15 minutes to his departure time. As the result of the falsified time records, though he was actually at the property only 40 minutes, I was billed an hour and 15 minutes. This is not an honest or customer friendly plumbing company.

 9 years ago (11-08-2017)

Slow company 
4 to 5 "plumbers" to install a water heater ?
Please,5days for replace a water heater?
This job was done in an aparment complex 
I know ,not is a regular water heater ,but,i am plumber, with a good helper,that work i do maximun in 6 hours
Smh

      
      
      
 9 years ago (11-10-2017)

Thank you for supporting the HAA class we had today .

                  Thanks 
            Q10 property advisor

 9 years ago (18-10-2017)

We live in a set of townhomes, and our HOA has a commercial contract with Best Plumbing. We knew that we would have to pay $200 just to get them to come out and shut off the water to our quad for work that our contractors are doing on our new condo. When they first came out, everything was fine; they shut off the water, and left. Then, at 2p, when they sent another man out, he could not have been more condescending and disrespectful to our contractors. Every time they turned the water back on, leaks sprang because they could not tell if there was a perfect sweat on the joint and every time that same man had to go and turn the water back off. We were paying $95 an hour for him to turn the water on and off, and when our guys were working, he just sat there and stared at them. Didn't offer to help...didn't offer any advice...he just sat there with a scowl on his face. Our bill ended up being over $500 for them to come out and turn the water off, and, ultimately, back on again. The man stayed past 5pm, and I believe they charged us overtime. I have not verified that yet, but this is really just extortion at its best. Never were we once warned that we would be charged overtime, and that plumber didn't lift a single finger to help us or the folks working on the job. If you want someone to be rude to you, be completely unhelpful, and, ultimately over charge you, this is your place! If I could give zero stars, I would.

 9 years ago (28-06-2017)

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